Alicia Scales
Virginia Beach,VA
Summary
Resourceful team player focused on developing efficient processes using knowledge of HR administration, recruiting, and employee records management. Adaptable and strategic with strong software proficiency. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
City of Virginia Beach
Virginia Beach, VA
01.2024 - Current
- Managed the Learning Management System including user profiles, course catalogs and reporting functions.
- Developed strategies for tracking employee progress in completing required training courses.
- Provided technical support for users of the LMS system.
- Communicated regularly with stakeholders at all levels within organization about upcoming trainings or changes in policy.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Monitored training costs and prepared budget reports to justify expenditures.
- Analyzed data from multiple sources to track learner engagement levels.
- Managed vendor relationships related to the procurement of training resources.
- Participated in various meetings with stakeholders to discuss their goals for employee development initiatives.
HR Coordinator
The Westin Hotel
Virginia Beach, VA
02.2023 - 09.2023
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Ensured accuracy of payroll data by collecting, reviewing and entering timesheets into system.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Organized events such as company picnics, holiday parties, health fairs or other special events for employees.
- Explained human resources policies and procedures to employees.
- Maintained HR records, ensuring accuracy and confidentiality of employee data.
- Managed HRIS, ensuring efficient data management and reporting capabilities.
Education
MBA - Human Resources Management
Saint Leo University
Saint Leo, FL12-2022
Skills
- HR policies
- Administrative Skills
- Communication Management
- Compensation/payroll
- Benefits Administration
- Process Improvement
- Analytical Problem Solving
- Organizational Development
- Resource Coordination
- Data organization
Certification
- Predictive Index Certified
- Notary Public
Timeline
Human Resources Assistant
City of Virginia Beach
01.2024 - Current
HR Coordinator
The Westin Hotel
02.2023 - 09.2023
MBA - Human Resources Management
Saint Leo University