Alicia Schlemmer

As a In home care provider for my mother, some of my responsibilities are to prepare nutritious meals according to dietary restrictions and preferences for better overall health, Provide transportation for all medical appointments, social events, and other necessary outings while ensuring a safe and comfortable environment by maintaining a clean and organized living space. As well as making sure she lives a full meaningful life.

Maintaining my role as a Medical Assistant for Oroville Hospital, I spent my first year as main check in reception for our Ophthalmologist Eye clinic. Then branched out to surgery coordination for Orthopedics. Shortly followed by being a multi-trained float for all hospital out-patient clinics including travelling to out of town locations where I assisted medical doctors with casting and injections, rooming and recording patient vital signs, obtaining medical information, refilling prescriptions, etc. I have also trained many new staff to be proficient and exceptional in the medical workplace environment.

My role as an Ophthalmic Technician consisted of many difficult and important tasks to care for patients with advanced medical conditions such as Glaucoma and Cataracts, etc. I Tested and prepared patients for surgery. I trained in surgical assisting with pterygium operations. Prepped patients by taking eye pressures, dilation, taking X-ray images of the retina, also assisted in the diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment. I Promoted eye health education by providing patients with informative materials on proper eye wear use, hygiene practices, and disease prevention strategies. Lastly Conforming to all patient needs and providing a positive experience.

As Administrative assistant I had many roles such as; answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors. I maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. I delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships. Also performed accurate record-keeping with diligent data entry and database management for vital company information.