Alicia Senegal
Casa Grande,Arizona
Summary
Observant Correctional Officer with over [Number] years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods. Seasoned Corrections Officer brings calm, confident presence to in-prison interactions. Safety-focused approach to managing inmate interactions and activity. Compassionate supervision over areas such as recreation, visiting, work and food consumption. Detail-oriented approach to handling adverse and stressful working conditions.
Overview
41
41
years of professional experience
1
1
Certification
Work History
LT. of Correctional Officers
TDCJ
Huntsville, TX
07.1985 - 09.2019
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Participated in meetings with parole boards regarding potential release of prisoners based on good behavior.
- Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
- Instructed inmates on work detail and oversaw work-site transportation.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Collaborated with outside agencies such as social workers, psychologists, probation officers., when necessary.
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Conducted investigations of crimes committed within prison.
- Reported on quality of inmate work and violations committed by prisoners.
- Implemented defensive tactics and physical restraints to maintain safety and security of [Type] facility.
- Instructed inmates in work assignments and explained tasks.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Applied non-violent response tools and physical restraint during problematic situations.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Issued clothing, tools and other authorized items to inmates.
- Transported inmates to court, doctor appointments and work sites.
- Used appropriate means to discipline prisoners.
- Inspected locks, window bars, doors and security systems to support escape prevention.
- Guarded facility entrances to screen visitors.
- Conducted fire, safety and sanitation inspections.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Performed head counts, checking cells for missing inmates.
- Supervised inmates during day-to-day activities.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Maintained records of prisoners' identification and charges.
- Served meals and dispensed medications to inmates.
- Took prisoners into custody and escorted to locations within and outside facility.
Hotel Housekeeper
Gus Allen
Galveston, TX
06.1988 - 06.1989
- Cleaned and polished furniture, fixtures and other surfaces in guest rooms.
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Stocked supplies such as drinking glasses, linens, toiletries and cleaning products.
- Replenished amenities in all guest rooms according to established standards.
- Disinfected telephones, light switches, doorknobs and other high-touch surfaces.
- Transported trash from hotel rooms to designated areas on a regular basis.
- Inspected bathrooms for cleanliness and replenishment of supplies.
- Followed all health and safety regulations when handling chemicals and cleaning solutions.
- Changed bed linens, made beds with fresh linens after guests checked out.
- Organized housekeeping carts with necessary supplies at the start of shift.
- Delivered requested items to guest rooms in a timely manner.
- Provided excellent customer service by responding quickly to inquiries.
- Assisted with laundry duties such as washing towels and sheets.
- Folded linen neatly for storage or transport to laundry area.
- Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.
- Replenished drinking glasses, linens and bathroom items to keep rooms properly stocked.
- Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
- Used wheeled cart to carry linens, towels and cleaning supplies from room to room.
- Swept, scrubbed and polished floors with mops and brooms.
- Emptied wastebaskets and cleaned ashtrays to transport trash and waste to disposal areas.
- Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
- Operated vacuum cleaners and shampooers to clean rugs, upholstered furniture and draperies.
- Wrote shift reports detailing housekeeping activities, room vacancies and timekeeping data.
- Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Communicated with customers about requests for additional supplies or cleaning services.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Communicated with maintenance team on damages to repair.
- Monitored cleanliness of lobby, swimming pool and other common areas.
Personnel Management Specialist
United Stats Army
Goverment, USAEUR
06.1979 - 06.1983
- Assessed personnel requirements and prepared job descriptions accordingly.
- Developed recruitment strategies, evaluated applicants and conducted interviews.
- Conducted orientation sessions to explain organizational policies and procedures to new hires.
- Provided guidance on employee relations issues such as performance management, disciplinary actions and grievances.
- Ensured compliance with relevant labor laws such as Equal Employment Opportunity regulations.
- Negotiated collective bargaining agreements between employers and union representatives.
- Administered employee benefit plans including health insurance, retirement savings accounts.
- Resolved disputes between employees in a timely manner according to company policy.
- Administered benefits open enrollment by informing employees of enrollment period dates and answering questions.
- Prepared job vacancy announcements for open positions to recruit and hire qualified staff.
- Designed internal staff orientation and training programs and led onboarding and employee training sessions.
- Researched HR-related regulations and industry best practices information to enable implementation of compliant and updated personnel procedures.
- Devised and enforced hiring and termination procedures.
- Maintained accurate records of all personnel transactions including hiring, promotions, transfers and terminations.
- Identified training needs and designed appropriate learning programs for employees.
- Monitored staff attendance records and leave requests, ensuring compliance with established regulations.
- Acted as a liaison between the organization's human resources department and other departments within the company.
- Reviewed resumes submitted by potential candidates during the recruitment process.
- Drafted letters of recommendation for current or former employees upon request.
- Provided advice regarding career development opportunities available within the organization.
- Organized team building activities to foster collaboration among colleagues.
- Facilitated communication between management teams and staff members at all levels of the organization.
- Established, maintained and updated employee files.
- Supported supervisors with employee performance management by recommending discipline and documenting in personnel files.
- Assessed applicant ranking criteria and interview questions to offer input to maintain compliance with ADA and EEO requirements.
- Trained employees on HRIS software system and assisted with maintenance and updates.
- Created and implemented benefits education sessions to inform staff of options and enrollment processes and procedures.
- Coordinated and monitored departmental operating budget to mitigate overages.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Scheduled or conducted new employee orientations.
- Conducted exit interviews and completed employment termination paperwork.
- Interpreted and explained human resources policies, procedures or regulations.
- Analyzed employment-related data and prepared reports.
Nurse Aide
SeaBreeze Nusring home
La Marque, TX
05.1978 - 06.1979
- Provided patient care, including bathing and dressing.
- Assisted with transferring patients from bed to wheelchair or strher.
- Performed vital signs checks on patients such as temperature, pulse, respiration rate, and blood pressure.
- Monitored patient's condition and reported any changes to the registered nurse or physician.
- Prepared meals for patients according to their dietary requirements.
- Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
- Answered call lights promptly and responded to patient requests courteously and efficiently.
- Assisted nurses in providing medical treatments as directed by physicians.
- Organized activities that encourage socialization among residents in long-term care facility.
- Transported patients safely using wheelchairs or strhers when necessary.
- Observed residents' behavior closely to detect any changes in mood or physical condition that require further medical attention.
- Greeted visitors warmly and provided directions when needed.
- Responded quickly to emergencies and followed proper safety protocols at all times.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Served snacks and beverages per instructions from nursing staff.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Monitored and observed patients to accurately records changes in condition and reaction to medications and treatment.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Followed safe lifting techniques and individual resident lifting instructions.
- Assisted with adequate nutrition and fluid intake.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Engaged with patient family and friends to provide courteous visit experience.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Education
In-Service
Correctional Officer
Huntsville, TX07.1985
High School Diploma -
Personnel Management 75C
Ft. Ben Harrison Ind10.1979
High School Diploma -
Ball High School
Galveston, TX05.1979
Skills
- CCTV Monitoring
- Facility Security
- Contraband Seizure
- Emergency Response
- Records Management
Certification
- [Area of expertise] License - [Year]
- [Area of certification] Training - [Year]
- Certified [Job Title], [Company Name] - [Year]
- Licensed [Job Title] - [Year]
Timeline
Hotel Housekeeper
Gus Allen
06.1988 - 06.1989
LT. of Correctional Officers
TDCJ
07.1985 - 09.2019
Personnel Management Specialist
United Stats Army
06.1979 - 06.1983
Nurse Aide
SeaBreeze Nusring home
05.1978 - 06.1979
In-Service
Correctional Officer
High School Diploma -
Personnel Management 75C
High School Diploma -
Ball High School