Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Serna

Brighton,CO

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

2
2
years of professional experience

Work History

Cashier

McDonald's
Denver, Colorado
04.2026 - 05.2026
  • Operated cash register and processed customer transactions efficiently.
  • Handled customer inquiries and resolved issues promptly.
  • Maintained cleanliness and organization of checkout area consistently.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.

Host/Expo Runner

Copper Rai
Brighton, CO
05.2024 - 04.2026
  • Greeted and seated guests promptly in a busy dining environment.
  • Managed reservations and waitlists efficiently to optimize seating flow.
  • Assisted in training new hosts on customer service protocols.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Handled guest inquiries and resolved issues with professionalism.
  • Provided excellent customer service by anticipating customer needs.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Contributed to team efforts by accomplishing related tasks as needed.

Education

Innovations And Options
Brighton, CO

Skills

  • Strong communication
  • Attention to details
  • Sales and customer service experience
  • Problem solving
  • Understanding personal needs
  • Quick learning

Timeline

Cashier

McDonald's
04.2026 - 05.2026

Host/Expo Runner

Copper Rai
05.2024 - 04.2026

Innovations And Options
Alicia Serna