Alicia Sessa
Crown Point,IN
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
5
5
years of professional experience
Work History
Web Designer
New You Aesthetics
Crownpoint, Indiana
03.2022 - Current
- Created prototypes, mockups, and visual designs to illustrate the look and feel of web pages.
- Researched current trends in web design to inform new projects.
- Designed logos, icons, images, and banners for websites.
- Developed style guides for website navigation menus, page layouts, fonts, colors and graphics.
- Managed patient records including medical history forms, consent forms, and photographs.
CEO
NWI Doggy Daycare
Crownpoint, Indiana
02.2020 - Current
- Handled customer inquiries and complaints in a professional manner.
- Provided expertise on product knowledge, services, policies and procedures to customers.
- Reviewed customer feedbacks to identify areas for improvement in products and services.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Researched industry trends and competitors' activities to develop new ideas for content creation.
CEO
NWI Frenchie Standard
Crownpoint, Indiana
04.2019 - Current
- Assisted customers in finding the right product for their needs.
- Provided excellent customer service throughout the sales process.
- Conducted market research to identify new trends and opportunities.
- Attended trade shows and industry events to promote company brand awareness.
- Participated in weekly meetings with management staff to discuss strategy objectives.
Web Designer
NWI Drip Spa
Crownpoint, IN
06.2022 - 03.2023
- Assisted with content creation including copywriting and editing text.
- Built relationships with clients through frequent communication regarding project progress.
- Conducted website testing across multiple browsers and devices to ensure compatibility and responsiveness.
- Analyzed user feedback and website analytics to guide continuous improvement of web applications.
Education
Bachelor of Science - Computer Information Technology
Purdue University - North Central
Westville, IN05-2022
Skills
- Image polishing
- Campaign branding
- CSS
- User-centered design
- Design, layout, and typography
- Mobile web design
- Call Management
- Paperwork Processing
- Data Entry
- Scheduling
- Appointment Scheduling
- Inbound and Outbound Calling
- Online and Web Content Design
Timeline
Web Designer
NWI Drip Spa
06.2022 - 03.2023
Web Designer
New You Aesthetics
03.2022 - Current
CEO
NWI Doggy Daycare
02.2020 - Current
CEO
NWI Frenchie Standard
04.2019 - Current
Bachelor of Science - Computer Information Technology
Purdue University - North Central