Alicia Shields
Athol,USA
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Executive Assistant
Kate Kirkwood Consulting LLC
05.2025 - Current
- Provide direct executive support to the founder, managing calendars, travel coordination, scheduling and external stakeholders
- Anticipate operational needs and proactively resolved scheduling, logistics and workflow issues
- Coordinate EPA RRP/M, Lead Abatement Worker/Supervisor trainings across VT & NH
- Assist with planning and execution of large-scale Lead & Healthy Housing Conferences
- Create marketing content for social media, email campaigns and event promotions
- Organize digital files and systems across Google Drive, Microsoft 365 and cloud platforms
- Streamlined communication among team members, ensuring timely responses and follow-ups.
- Led onboarding processes for new administrative staff, improving integration speed and effectiveness.
Feedstock Logistics Coordinator
Vanguard Renewables
02.2023 - 01.2026
- Coordinated high-volume daily logistics for organic waste and feedstock transportation to anaerobic digesters across multiple facilities
- Scheduled and dispatched haulers, managed delivery windows, and resolved real time route and scheduling issues
- Managed invoices and cost tracking related to hauling and logistics operations
- Verified delivery data, load documentation, and compliance records to ensure accuracy and regulatory adherence
- Monitored operational disruptions (weather, mechanical issues, volume changes) and implemented contingency plans to maintain continuity
- Supported process improvements to increase efficiency, reduce delays and improve communication workflows
Peer Specialist
Center For Human Development Inc.
03.2020 - 03.2025
- Support pregnant and postpartum women with substance misuse though pregnancy and after childbirth
- Develop a helpful, confidential and supportive relationship with participants
- Model self-help and self-advocacy, utilizing the principles outlined by the Peer Code of Values and Competencies
- Attend home visits and foster care reviews with participants who have DCF involvement
- Support mothers in crisis when DCF removes children from hospital or home
- Research community resources and accompany participant’s engagement in community activities and resources of their choice
- Develop and implement individualized treatment plans
- Written documentation of daily activities submitted to management
Assistant Property Manager
Windham & Windsor Housing Trust
03.2017 - 03.2020
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service
- Coordinated with VSHA and BHA (local housing authorities) to process applicants with section 8 vouchers and schedule inspections
- Processed tenant’s recertification within specific timelines, including gathering accurate income and asset information
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Managed accurate records by being fully compliant with reporting requirements to meet state, local and federal housing requirements
- Followed up on delinquent tenants and coordinated collection procedures
- Handled tenant complaints promptly and appropriately
Education
High School Diploma -
James Madison High School
Norcross, GA06-2003
Skills
- Self-motivated
- Ability to multitask efficiently
- Strong verbal and written communication skills
- Conflict resolution
- Time management
- Prioritize workflow
- Confidentiality and data protection
- Executive support
- Schedule & calendar planning
- Meticulous attention to detail
- Invoice processing
- Conflict management
Timeline
Executive Assistant
Kate Kirkwood Consulting LLC
05.2025 - Current
Feedstock Logistics Coordinator
Vanguard Renewables
02.2023 - 01.2026
Peer Specialist
Center For Human Development Inc.
03.2020 - 03.2025
Assistant Property Manager
Windham & Windsor Housing Trust
03.2017 - 03.2020
High School Diploma -
James Madison High School
Additional Information - Trainings
- LIHTC
- COS
- Fair Housing
- Bridges – Out of Poverty
- Equity Solutions
- Trauma Informed Care
- Microsoft and Excel
- Ethical Considerations
- Cultural Competency
- Equity Solution
- Addictions 101
- Recovery Coach Academy
- Mental Wellness & Coaching Recovery
- Motivational Interviewing