Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alicia Smiley

Minneapolis,Minnesota

Summary

My objective is to enhance my recruiting and strategy building professional skills in a stable and dynamic workplace. I plan to do so by using my strong relationship-building skills, coaching and mentoring families and youth as a mentor; I have developed solid relationships with youth and parents throughout Minneapolis. Partnering with families to illuminate a path to college and leverage supports along the way. Building trusting relationships, inspiring a deep commitment from parents and students. Working with parents or scholars to set achievement goals, encourage behaviors that support academic outcomes, and make connections with promising and proven strategies to support success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

7
7
years of professional experience

Work History

Operations Specialist

NORTHSIDE ACHIEVEMENT ZONE
  • Managing facilitators and childcare staff
  • Partnering with coaches and families through enrollment process
  • Managing and supporting the family academy program
  • Created an art focused childcare space for scholars
  • Maintaining data and budget cost for the family academy program.

Parent Achievement Coach

NORTHSIDE ACHIEVEMENT ZONE
  • Coaching and mentoring youth and families
  • Communicate with parents and children identified by NAZ to encourage college readiness
  • Build long-term relationships with families to set achievement goals, encourage behaviors that support academic outcomes
  • Recruit parent candidates within community to participate in program
  • Collaborate with colleagues to create, implement, and execute parent work opportunities.

Associate Educator /Parent Liaison

FAIR SCHOOL DOWNTOWN
08.2009 - 12.2016
  • Coordinated special events
  • Assist teachers and staff in educational functions and other services to maintain a safe, diverse, and productive learning environment
  • Build relations with students to reinforce classroom learning, education programs, and improve personal skills
  • Assist students in learning processes; reinforce positive behavior, provide individual instruction, encourage socialization and positive communication
  • Monitor and supervise students’ activities to promote self-respect and respect of peers, encourage students to make positive choices with the understanding there are consequences for choices (good or bad)
  • Encourage healthy and diverse relationship building skills among children of all ethnic and diverse backgrounds
  • Ability to deescalate personal confrontations and enforce policies and rules
  • Record academic and behavior assessments, maintain files, and keep records of student progress and activities
  • Served as liaison between school and student guardians
  • Delivered training to the parent community
  • Built relationships with parent/guardians to inspire parent involvement in their student’s education
  • Provided and facilitated peer mediation as a form of conflict resolution between students
  • Served as a role model and mentor to students as a way of encouraging self-respect, work ethic and respect peer to peer
  • Created and facilitated training for student and parent to encourage academic enrichment, leadership skills and career readiness.

Education

Ph.D. - Education

University of Phoenix
Phoenix, AZ
06.2025

Master of Arts - Adult Education And Training

University of Phoenix
Phoenix, AZ
10.2021

Bachelor of Science - Psychology

University of Phoenix
Phoenix, AZ
10.2017

Skills

  • Onboarding Design
  • Logistics Management
  • Program Evaluation
  • Unified Communications Integration

References

References available upon request.

Timeline

Associate Educator /Parent Liaison

FAIR SCHOOL DOWNTOWN
08.2009 - 12.2016

Operations Specialist

NORTHSIDE ACHIEVEMENT ZONE

Parent Achievement Coach

NORTHSIDE ACHIEVEMENT ZONE

Ph.D. - Education

University of Phoenix

Master of Arts - Adult Education And Training

University of Phoenix

Bachelor of Science - Psychology

University of Phoenix
Alicia Smiley