Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Smith

Vero Beach

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon, excelling in order picking and processing. Proven track record of enhancing order accuracy and efficiency through effective communication and meticulous attention to detail. Strong work ethic and commitment to safety ensure optimal performance in fast-paced environments.

Logistics professional prepared for this role with strong background in inventory management and order fulfillment. Known for effective coordination and maintaining accuracy in high-pressure settings. Focused on team collaboration and achieving results through reliability and adaptability. Skilled in using warehouse management systems and following safety protocols.

Experienced with warehouse operations, including order picking and inventory management. Utilizes knowledge of warehouse management systems to ensure accurate and timely order fulfillment. Track record of maintaining high levels of accuracy and efficiency in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Order Picker

Amazon
06.2025 - 07.2025
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Deli Clerk

Publix
01.2025 - 04.2025
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Mail Handler

Post Office
11.2020 - 11.2024
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Maximized workplace safety with proper handling techniques for heavy or oversized packages.
  • Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.

Cafeteria Worker

Compass
01.2024 - 09.2024
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Served food according to temperature, safety, and presentation guidelines.
  • Tracked meal purchases and accepted payments at cash register.

Data Entry Clerk

Maximus Federal Services
01.2020 - 10.2020
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data entered into system to produce error-free reports.

Packager

Amazon
08.2019 - 01.2020
  • Followed packing processes to increase speed and accuracy.
  • Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Assembled packages according to meet specific customer requirements.

Service Desk Representative

Sam's Club
04.2014 - 09.2018
  • Engaged in user support interactions via telephone, chat and email platforms.
  • Diagnosed and resolved user system functionality issues to enable completion of desired operations.
  • Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
  • Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
  • Addressed user customer service concerns and decided when to escalate problems to specialist team members.

Education

Associate of Science - Interior Architecture

Indian River State College
Ft. Pierce, FL
12-2027

General Studies

Fort Pierce Centeral
Ft. Pierce, FL
06-1999

Skills

  • Order picking
  • Order picking and processing
  • Product picking
  • Picking accuracy
  • Warehouse safety
  • Warehouse operations
  • Customer service

  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Dishwashing
  • Sanitation practices
  • Cooking
  • Kitchen support

Timeline

Order Picker

Amazon
06.2025 - 07.2025

Deli Clerk

Publix
01.2025 - 04.2025

Cafeteria Worker

Compass
01.2024 - 09.2024

Mail Handler

Post Office
11.2020 - 11.2024

Data Entry Clerk

Maximus Federal Services
01.2020 - 10.2020

Packager

Amazon
08.2019 - 01.2020

Service Desk Representative

Sam's Club
04.2014 - 09.2018

Associate of Science - Interior Architecture

Indian River State College

General Studies

Fort Pierce Centeral