Alicia Sookbir
Summary
Accomplished Childcare Director at Little Daydreamers Academy, adept in staff hiring and management, ensuring compliance with safety regulations. Demonstrated success in fostering team stability, enhancing patient safety at Atrium Health, and improving service efficiency at Atrium Health. Skilled in Quickbooks and effective communication, achieving significant improvements in operational efficiency and client satisfaction. Diligent Childcare Director with 4 years of experience directing enrichment activities, curriculum and caring for children in licensed childcare facility. Oversees staff and operations to meet North Carolina licensing standards and contract requirements resulting in successful inspections and monitoring reviews. Cultivates safe and nurturing environment for children while maintaining profitability and business growth.
Overview
5
5
years of professional experience
Work History
Childcare Director
Little Daydreamers Academy
03.2021 - Current
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Communicated with local and state government agencies to maintain compliance with all regulations.
Patient Safety Attendant
Atrium Health
04.2019 - 09.2021
- Supported family members during their loved ones'' hospitalization, providing information on visitation guidelines and answering general questions about the facility''s policies.
- Participated in regular training sessions, staying current on best practices for patient safety attendants'' roles and responsibilities.
- Reduced risk of falls by assisting patients with mobility and providing appropriate support during transfers.
- Maintained detailed documentation of patient interactions, ensuring accurate records for continuity of care purposes.
- Assisted nursing staff with non-clinical tasks, enabling them to focus on direct patient care and improving efficiency.
Live Answer Specialist
Atrium Health
09.2020 - 02.2021
- Interpreted clients' needs and introduced services to fit specific requirements.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
Education
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
Charlotte, NC01.2021
Skills
- Safety regulations compliance
- Staff hiring
- Administrative Functions
- Staff Management
- Data Entry
- Quickbooks
- Bookkeeping
Timeline
Childcare Director
Little Daydreamers Academy
03.2021 - Current
Live Answer Specialist
Atrium Health
09.2020 - 02.2021
Patient Safety Attendant
Atrium Health
04.2019 - 09.2021
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
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