Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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ALICIA S. PEARLMAN

West Bloomfield

Summary

Dynamic Technical Instructor with a proven track record at PerScholas, achieving a 90% certification rate. Expert in curriculum development and student engagement, leveraging skills in training and performance assessment to enhance learning outcomes. Passionate about fostering a collaborative classroom environment that promotes active participation and knowledge retention.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Technical Instructor

PerScholas
03.2022 - Current
  • Conducted training sessions for students focusing on CompTIA A+ and Google IT Support with a cortication rate of over 80% and a retention rate of over 90%
  • Delivered engaging lectures to cohorts of twenty students, facilitating a comprehensive understanding of CompTIA subject matter
  • Implemented a comprehensive assessment system, including practical labs and performance-based questions, ensuring a 25% increase in the precision of student knowledge and skills evaluation

Adjunct Faculty CIS

Schoolcraft College
Livonia
09.2009 - Current
  • Presented lectures on topics within the field Computer Information Systems
  • Facilitated engaging classroom discussions, incorporating feedback from 100+ students to enhance engagement; results in a 25% increase in participation rates and improved overall student satisfaction scores by 30%
  • Evaluated students' exams and assignments providing constructive feedback

Technical Instructor

NPower
Detroit
11.2019 - 03.2022
  • Directed technical training of young adults ages 18 – 25 focusing on CompTIA IT Fundamentals and CompTIA A+ achieving a certification rate of over 80%
  • Presented captivating lectures to cohorts of over twenty students, facilitating a comprehensive understanding of the CompTIA material
  • Evaluated student performance using a combination of exams, labs, and performance-based questions resulting in a 20% improvement in overall assessment accuracy

Live Classroom Support Specialist

2U
Landover
07.2015 - 06.2016
  • Delivered technical support to both faculty and students resulting in 25% less support calls
  • Documented post-live classroom activities to facilitate efficient follow-up
  • Troubleshot technical tasks and collaborated closely with 2U’s technical team to implement effective solutions

Adjunct Faculty

Baker College
Allen Park
09.1997 - 06.2014
  • Presented lectures on Computer Information Systems to multiple classes, each averaging 25 students
  • Guided and moderated meaningful classroom discussions to encourage active participation
  • Evaluated and graded students' classwork and assignments

Online Adjunct Faculty CIS

Baker College Online
09.1999 - 07.2009
  • Conducted online instruction of Computer Information Classes in class that average 25 students
  • Reviewed students' work to determine progress and offered constructive feedback

Technology Specialist

NewVectors
Ann Arbor
08.2006 - 03.2007
  • Maintained and oversaw computer networks and associated computing environments encompassing hardware, systems software, applications software, and configurations
  • Executed data backups of over 5 servers and restoration procedures
  • Consulted with network users to address existing system issues
  • Trained employees on the utilization of company software
  • Diagnosed, troubleshoot, and resolved hardware, software, or other network and system problems
  • Deployed security configuration software
  • Collaborated with vendors and internal personnel to facilitate procurement processes

Technology Director

Akiva Hebrew Day School
Southfield
08.2002 - 06.2003
  • Administered and upheld computer networks and associated computing environments
  • Configured and rigorously tested computer hardware and software
  • Troubleshot and resolved hardware, software, and other network and system issues
  • Delivered comprehensive training to employees on both computer software and hardware
  • Strategized and implemented network security measures to safeguard data, software, and hardware
  • Installed and configured security software
  • Executed data backups and restoration procedures

Education

Masters of Science - Education in Learning Design and Technology

Purdue University

Masters - Business Administration in Finance

The College of Insurance

Bachelor of Arts - Business

Michigan State University

Skills

  • HTML
  • SQL
  • Blackboard
  • Moodle
  • Canvas
  • Adobe Connect
  • Webex
  • Zoom
  • Microsoft Teams
  • Google Meet
  • Windows Operating Systems
  • Mac OSX
  • Debian-Based Linux
  • Certification training
  • Technical troubleshooting
  • Classroom management
  • Student engagement
  • Network administration
  • Curriculum development
  • Distance learning
  • Industry trends awareness
  • Performance assessment
  • Facilitation skills
  • Training program development
  • Project-based learning
  • Teamwork and collaboration

Certification

  • CompTIA Subject Matter Expert
  • CompTIA A+
  • CompTIA Network +
  • CompTIA Security+
  • CompTIA IT Fundamentals
  • Google Certified Educator Level 1 & 2
  • Google Systems Administration
  • Google Cybersecurity
  • Google Data Analytics
  • ISC2 Certified in Cybersecurity
  • MCSE
  • MCP
  • Novell CNE

Timeline

Technical Instructor

PerScholas
03.2022 - Current

Technical Instructor

NPower
11.2019 - 03.2022

Live Classroom Support Specialist

2U
07.2015 - 06.2016

Adjunct Faculty CIS

Schoolcraft College
09.2009 - Current

Technology Specialist

NewVectors
08.2006 - 03.2007

Technology Director

Akiva Hebrew Day School
08.2002 - 06.2003

Online Adjunct Faculty CIS

Baker College Online
09.1999 - 07.2009

Adjunct Faculty

Baker College
09.1997 - 06.2014

Masters of Science - Education in Learning Design and Technology

Purdue University

Masters - Business Administration in Finance

The College of Insurance

Bachelor of Arts - Business

Michigan State University

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ALICIA S. PEARLMAN