Alicia Stephens
Wheatland,PA
Summary
Through my education and extensive experience, I have developed numerous skills which which I firmly believe may be utilized in to our mutual benefit.
Overview
30
30
years of professional experience
Work History
Paralegal/Sentence Advocate
Mercer County Public Defender Office
06.2023 - Current
- Conducted detailed client intakes and entered information into company database.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Interviewed clients to obtain information relevant to cases.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Jail Counselor
Mercer County Jail
07.2006 - 06.2023
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided education on mental health topics and resources to clients.
- Scheduled goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Care Manager I
Challenges Options in Aging
10.2003 - 04.2005
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Assessed clients and developed plans to meet needs.
Child Support Enforcement Officer
Mercer Conty Domestic Relations Section
12.1998 - 10.2003
- Performed case management tasks to enforce court-ordered child support obligations.
- Researched legal, financial, and other records to obtain data needed to secure and enforce child support cases.
- Interviewed involved parties to confirm facts, verify data, and locate persons and financial assets.
- Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
Income Maintenance Caseworker
New Hanover County Department of Social Services
03.1998 - 11.1998
- Determined if applicants met eligibility for public assistance programs.
- Gathered information via telephone, mail, or in person from clients applying for assistance.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Program Assistant
North Carolina Department of Corrections
11.1997 - 03.1998
- Prepared clearly written and formatted documents and reports.
- Completed daily logs for management review.
- Performed wide-ranging administrative, financial and service-related functions.
Adult Probation/Parole Officer
Lawrence County Government Center
04.1995 - 06.1997
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
- Performed routine home inspections and drug tests for offenders on parole.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Arts - Administration of Justice
University of Pittsburgh
Pittsburgh, PA04-1992
Skills
- Document filing
- Calendar oversight
- Client interviewing
Timeline
Paralegal/Sentence Advocate
Mercer County Public Defender Office
06.2023 - Current
Jail Counselor
Mercer County Jail
07.2006 - 06.2023
Care Manager I
Challenges Options in Aging
10.2003 - 04.2005
Child Support Enforcement Officer
Mercer Conty Domestic Relations Section
12.1998 - 10.2003
Income Maintenance Caseworker
New Hanover County Department of Social Services
03.1998 - 11.1998
Program Assistant
North Carolina Department of Corrections
11.1997 - 03.1998
Adult Probation/Parole Officer
Lawrence County Government Center
04.1995 - 06.1997
Bachelor of Arts - Administration of Justice
University of Pittsburgh