Alicia Stephens
New York
Summary
Senior Account Executive with experience leading integrated B2B and B2C campaigns across government, healthcare, real estate, travel, consulting, and startup sectors. Trusted client partner serving as both day-to-day and escalated point of contact, with a strong foundation in brand strategy, visual identity, and strategic communications. Proven ability to lead cross-functional teams, manage complex projects, and deliver cohesive, high-impact work across channels.
Overview
4
4
years of professional experience
Work History
Senior Account Executive
Starfish Branding Agency
06.2022 - Current
- Serve as the escalated point of contact for high-level client issues and strategic decision-making across a diverse portfolio of B2B and B2C clients, including government, healthcare, real estate, travel, consulting, and startups.
- Lead a cross-functional team of account and creative professionals, ensuring alignment, timely delivery, and campaign success.
- Oversee campaign strategy, proposals, budgets, and performance metrics, optimizing results and client ROI.
- Cultivate strong client relationships at the executive level and act as the primary liaison for escalated concerns.
Account Executive
Starfish Branding Agency
08.2023 - 09.2024
- Acted as the day-to-day client contact, managing ongoing communications, campaign execution, and deliverables for a portfolio spanning government, healthcare, real estate, travel, consulting, and startups.
- Coordinated internal teams and resources to ensure seamless campaign execution and timely delivery of creative assets.
- Assisted in campaign planning, budget tracking, and performance reporting to meet client expectations.
- Contributed to new business pitches and presentations, supporting account growth.
Assistant Account Executive
Starfish Branding Agency
06.2022 - 08.2023
- Supported account teams with administrative and strategic tasks for client campaigns across B2B and B2C sectors.
- Coordinated project timelines, internal meetings, and deliverable tracking to ensure smooth campaign operations.
- Assisted in drafting client presentations, reports, and creative briefs.
- Conducted market research and competitive analysis to inform recommendations.
Education
Bachelor of Arts - Strategic Communications
Elon University
Elon, NC05-2022
Skills
- Client & Account Management
- Brand Strategy & Visual Identity
- Strategic Communications & Messaging
- Cross-Functional Team Leadership
- Campaign Planning & Execution
- SEO & AEO Optimization
- Stakeholder & Executive Communications
- Project & Timeline Management
- B2B & B2C Marketing Across Multiple Industries
Timeline
Account Executive
Starfish Branding Agency
08.2023 - 09.2024
Assistant Account Executive
Starfish Branding Agency
06.2022 - 08.2023
Senior Account Executive
Starfish Branding Agency
06.2022 - Current
Bachelor of Arts - Strategic Communications
Elon University