Alicia Stuckey
Atlanta,GA
Summary
Certified Medical Assistant with expertise in administering medications, recording vital signs, and managing patient records. Proven track record in ensuring high levels of customer satisfaction and effective communication. Known for reliability, adaptability, and strong teamwork, with the ability to collaborate effectively with healthcare professionals to achieve positive outcomes. Highly skilled in time management, problem-solving, and quickly learning new concepts. Committed to contributing to team success and supporting organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Wellstar Heath System
09.2024 - Current
- Administered patient care and assisted in clinical procedures to enhance overall patient experience.
- Assisted physicians with examinations and treatments, ensuring adherence to safety protocols.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Certified Clinical Medical Assistant
WellStar Medical Group - Rheumatology
07.2023 - 09.2024
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained an safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
Certified Clinical Medical Assistant
Piedmont HealthCare
05.2023 - 06.2023
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained medical history, medication information, symptoms, and allergies
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
Certified Clinical Medical Assistant
WellStar Medical Group - Family Medicine
02.2022 - 04.2023
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimen
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained pre- and post-treatment vital signs and weight.
- Tested and recorded blood glucose levels.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared and administered medications to alleviate patient symptoms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Documented vital signs and health history for patients in clinic and hospital environments
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Front Desk Concierge
Allied Universal Security
07.2021 - 12.2021
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
- Answer alarms and investigate disturbances.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image
- Created welcoming and comfortable environment for guests
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
- Answered multi-line phone system and enthusiastically greeted callers
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone
Crew Trainer
McDonald's Restaurant
07.2015 - 07.2021
- Maintain sanitation, health, and safety standards in work areas
- Clean food preparation areas, cooking surfaces, and utensils
- Verify that prepared food meets requirements for quality and quantity
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
- Clean, stock, and restock workstations and display cases.
- Trained and mentored 10 new personnel hired to fulfill various roles
Cashier
Popeye's Restaurant
06.2014 - 04.2015
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishments
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Maintain sanitation, health, and safety standards in work areas
- Clean food preparation areas, cooking surfaces, and utensils
- Measure ingredients required for specific food items being prepared
- Clean, stock, and restock workstations and display cases.
Cashier
Wayfield Foods
11.2012 - 06.2014
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Tallied cash drawer at beginning and end of each work shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Certified Medical Assistant - Healthcare
Clinical Skills Training Center
College Park, GA01.2019
GED -
Technical College System of Georgia
Atlanta, GA06.2017
Skills
- Specimens collection and processing
- Vital signs monitoring
- Diagnostic equipment expertise
- EMR / EHR
- HIPAA Compliance
- Patient Care
- Clinical Documentation
- Point of care testing
- Efficient and reliable team player
Certification
Certified Clinical Medical Assistant 02/2019-12/2027
Basic Life Support 11/2025-11/2027
Timeline
Certified Medical Assistant
Wellstar Heath System
09.2024 - Current
Certified Clinical Medical Assistant
WellStar Medical Group - Rheumatology
07.2023 - 09.2024
Certified Clinical Medical Assistant
Piedmont HealthCare
05.2023 - 06.2023
Certified Clinical Medical Assistant
WellStar Medical Group - Family Medicine
02.2022 - 04.2023
Front Desk Concierge
Allied Universal Security
07.2021 - 12.2021
Crew Trainer
McDonald's Restaurant
07.2015 - 07.2021
Cashier
Popeye's Restaurant
06.2014 - 04.2015
Cashier
Wayfield Foods
11.2012 - 06.2014
Certified Medical Assistant - Healthcare
Clinical Skills Training Center
GED -
Technical College System of Georgia