Driven and adaptable professional with extensive experience at Wal-Mart Distribution Center, excelling in warehouse safety and team collaboration. Demonstrated success in enhancing operational efficiency and customer satisfaction through effective leadership and innovative process improvements. Skilled in forklift operation and mentoring, consistently achieving and surpassing delivery and quality targets.
Overview
17
17
years of professional experience
Work History
Order Filler
Wal-Mart Distribution Center
Shelby, NC
10.2017 - Current
Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
Maintained optimal stock levels through efficient communication with purchasing team regarding reorder needs.
Utilized advanced software tools for tracking orders, enabling seamless communication between departments and improved overall workflow.
Manager
Dairy Queen Grill & Chill
Shelby, NC
08.2007 - Current
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.