Alicia Szczepanski
York,PA
Summary
Dynamic professional with a proven track record at Masonic Villages of Elizabethtown, enhancing operational efficiency and elevating customer experiences through exceptional service and strong multitasking abilities. Adept at fostering relationships and providing comprehensive support, I excel in fast-paced environments, demonstrating excellent communication skills and a rapid learning capacity. Achieved significant improvements in client satisfaction and operational workflow.
Overview
2
2
years of professional experience
Work History
Food Services
Masonic Villages of Elizabethtown
Elizabethtown, PA
06.2024 - 12.2024
- Negotiated contracts with vendors for equipment rentals, food services, or other essential tournament needs.
- Contributed to the overall success of military operations by providing high-quality food services that boosted morale and maintained optimal health levels for personnel.
- Coordinated with other departments such as food services or maintenance teams to address detainee needs efficiently while minimizing disruptions.
- Streamlined hotel operations by assisting in daily tasks, including front desk management, housekeeping, and food services.
Server
Quaker Steak & Lube
York, PA
03.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Caregiver
Home Instead
Lancaster, PA
01.2023 - 08.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
Diploma - Carpentry
York County School of Technology
York Pa06.2023
Skills
Great communicator
Great fast hands on learner
Patient worker
Timeline
Food Services
Masonic Villages of Elizabethtown
06.2024 - 12.2024
Server
Quaker Steak & Lube
03.2024 - 12.2024
Caregiver
Home Instead
01.2023 - 08.2023
Diploma - Carpentry
York County School of Technology