Alicia Taylor
Queens,NY
Overview
9
9
years of professional experience
Work History
RCA
USPS
Richmond,VA
06.2024 - Current
- Demonstrated ability to work independently without close supervision.
- Adapted quickly to changes in schedules or delivery methods due to weather conditions or other circumstances.
- Operated vehicle to reach delivery destinations along rural routes.
TSO
Transportation Security Administration
Queens
04.2023 - 04.2024
- Analyzed personal identification and necessary travel documents for signs of fraud or alterations
- Controlled entry and exit points to prevent unauthorized persons from entering or exiting areas
- Gave oral instructions to passengers to facilitate positive screening experience while maintaining safety and security
- Monitored flow of passengers through screening checkpoints to facilitate orderly and efficient processing of passengers.
Ticket/Gate Agent
Delta Airlines
Queens, US
10.2021 - 04.2023
- Check in Passengers, issue boarding pass, seat selection and verify documentation
- Using software and programs to record and effectively analyze data
- Resolved customer service issues promptly and professionally
- Exceeded personal and operational productivity goals.
Unit Clerk
Fairview Rehab & Nursing Home
Queens, Queens
02.2021 - 06.2021
- Performed reception duties such as answering phones, greeting visitors, scheduling appointments, and filing documents into patient charts.
- Collaborated with physicians and other healthcare professionals in order to ensure quality patient care was provided in an efficient manner.
- Utilized effective communication skills to interact with patients, families, and medical staff.
Cashier/Sales Associate
Jimmy Jazz
Brooklyn, NY
09.2018 - 03.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Burger King
Richmond, VA
06.2015 - 07.2016
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Skills
- Threat Management
- Critical Thinking
- Multitasking
- Time Management
- Adaptability
- Effective Communication
Timeline
RCA
USPS
06.2024 - Current
TSO
Transportation Security Administration
04.2023 - 04.2024
Ticket/Gate Agent
Delta Airlines
10.2021 - 04.2023
Unit Clerk
Fairview Rehab & Nursing Home
02.2021 - 06.2021
Cashier/Sales Associate
Jimmy Jazz
09.2018 - 03.2020
Cashier
Burger King
06.2015 - 07.2016