Alicia Taylor
Halls,TN
Summary
Dedicated professional with a proven track record at Walmart, excelling in customer service and cash handling expertise. Demonstrated ability to enhance team collaboration and improve customer satisfaction through effective problem-solving and empathy. Achieved significant reductions in wait times, showcasing reliability and a commitment to excellence. Focused Cashier Assistant lends can-do demeanor to support front-end checkout experience. Particular focus on keeping shopping area, cashier stations, carts and baskets sanitized for each use. Dedicated approach to helping resolve customer inquiries and support product location, purchase and transport. Detailed understanding of practices to keep store smoothly operating. Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag, and carry purchases. Offers energetic approach to assisting customers and fellow employees.
Overview
2025
2025
years of professional experience
Work History
Cashier Assistant
Walmart
- Retrieved items for customers and verified prices.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Worked with other associates to support cashiers and management needs.
- Met customer needs through polite, friendly and attentive service.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Helped customers complete purchases, locate items, and join reward programs.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Operated cash register to record transactions accurately and efficiently.
School Program Aide
Save The Children Head Start
07.2023 - 10.2024
- Provided one-on-one support to students with special needs, enabling their successful integration into mainstream classrooms.
- Collaborated with other educators to develop interdisciplinary lesson plans, promoting comprehensive understanding across multiple subject areas.
- Participated in ongoing professional development workshops, staying current on best practices in education techniques.
- Promoted a positive school culture by participating in school-wide events and initiatives.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Enforced rules and instructions to maintain discipline.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Developed and implemented strategies to improve student engagement.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Restaurant Waiter
Olympic Steak House
11.2022 - 07.2023
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Communicated with kitchen staff to enable accurate food preparation.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Explained menu items and suggested appropriate options for food allergy concerns.
CNA Student
Northbrook Health & Rehabilitation Center
02.2019 - 12.2021
- Contributed to positive patient outcomes by recognizing emergent situations and escalating concerns appropriately.
- Built rapport with patients and their families, establishing trust and promoting open communication regarding care needs.
- Consistently followed HIPAA guidelines when handling sensitive patient information, safeguarding confidentiality rights.
- Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
- Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
- Improved patient comfort by providing compassionate and empathetic care.
- Completed clinical rotations in various healthcare settings, gaining diverse practical experience.
- Maintained a clean and safe environment, reducing the risk of infection and falls.
Education
High School Diploma -
Gateway Christian Academy
Memphis, TN05-2017
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Patience and Empathy
- Basic Math
- Cash handling expertise
- Store Cleaning
- Product Scanning
- Reliability and punctuality
Timeline
School Program Aide
Save The Children Head Start
07.2023 - 10.2024
Restaurant Waiter
Olympic Steak House
11.2022 - 07.2023
CNA Student
Northbrook Health & Rehabilitation Center
02.2019 - 12.2021
Cashier Assistant
Walmart
High School Diploma -
Gateway Christian Academy