Alicia Taylor-Salters
Bayonne,NJ
Summary
To utilize my skill set to further contribute my abilities and knowledge being organized and dependable while managing priorities positively.
Overview
9
9
years of professional experience
Work History
Patient Access Representative
CarePoint Health
11.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Provided excellent customer service to patients and medical staff.
- Delivered support to medical staff in completion of patient paperwork.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
Environmental Technician
CarePoint Health
11.2014 - 11.2021
- Worked with site to maintain compliance with applicable environment regulations.
- Performed emergency response activities, tank cleaning and equipment decontamination.
- Assisted with data management for regulatory and operational reporting.
- Implemented or recommended solutions where audits indicated insufficiencies.
- Inspected sanitary conditions at public facilities.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Medical Billing And Coding Diploma - Medical Billing And Coding
Chubb Institute
Jersey City, NJ12.2007
Skills
- Payment Processing
- Electronic Health Records Systems
- Insurance Company Knowledge
- Diagnostic Codes
- Medical Terminology
- Customer Satisfaction
- Patient Registration
- Phone and Email Etiquette
- Registration Processing
- Verbal and Written Communication
- Fee Collection
- Operational Requirements
- Team Collaboration
- Information Collection
- Patient Admission
- Insurance Verification
- Insurance Billing
- Insurance Form Processing
- Outbound Calling
- Money Handling
- Admitting Coordination
- Patient Contact
- Medical Services Administration
- Organization and Time Management
- Professional Bedside Manner
- Punctual and Hardworking
- Hazardous Chemicals
- Environmental Regulations
- Handling Procedures
- Hazardous Waste Management
- Worksite Safety
- Environmental Protection
- Chemical Cleaners
- Equipment Replacement
- Safety Measures
- Environmental Monitoring
- Equipment Operation
- Inventory Restocking
- Creative Solutions
- Environmental Analysis
- Project Requirements
- Trash Collection
- Company Quality Standards
- Safety Rules
- Hospitality Management
- Safety Practices
- Guest Satisfaction
- Supply Replenishment
Timeline
Patient Access Representative
CarePoint Health
11.2021 - Current
Environmental Technician
CarePoint Health
11.2014 - 11.2021
Medical Billing And Coding Diploma - Medical Billing And Coding
Chubb Institute