Alicia Thompson
New Albany,MS
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Strategic Sales Account Manager
The Myers Briggs Company
Sunnyvale, CA
05.2019 - Current
- Developed and implemented sales strategies to increase revenue and market share.
- Conducted regular customer meetings to assess needs, identify opportunities, and develop action plans for assigned accounts.
- Analyzed customer data to identify trends in purchasing patterns and optimize sales results.
- Provided technical assistance to customers to resolve product issues quickly and effectively.
- Collaborated with cross-functional teams in marketing, operations, finance, and IT on strategic initiatives.
- Built strong relationships with key stakeholders within the organization's client base.
- Negotiated contracts with new clients while maintaining existing account agreements.
- Identified areas of improvement in operational processes by analyzing customer feedback data.
- Managed day-to-day communication between internal departments and external customers or partners.
- Monitored KPIs against targets and optimized strategies to achieve goals.
- Connected regularly with existing high-value accounts to provide service, support, and new company offerings.
Teacher/Head Varsity Girls Basketball Coach
South Tippah School District
Ripley, MS
08.2016 - 05.2019
- Developed lesson plans and conducted classroom activities to engage students in learning.
- Provided feedback to teachers on their teaching strategies, methods and techniques.
- Monitored student progress and provided guidance for improvement.
- Facilitated professional development workshops for teachers on curriculum design, assessment practices and best instructional practices.
- Collaborated with administrators to ensure alignment between school goals and teacher objectives.
- Assisted teachers in the implementation of new educational initiatives such as technology integration or inquiry-based learning.
- Analyzed student data to identify trends in student achievement levels across grade levels or subject areas.
- Encouraged collaboration among staff members through team building activities and other initiatives.
- Mentored new teachers on effective instructional practices, behavior management techniques, lesson planning skills and other topics.
- Participated in district-level committees focused on improving teacher coaching services throughout the district.
Teacher/Head Basketball Coach
Lee County School District
Tupelo, MS
08.2015 - 08.2016
- Implemented remedial programs for students requiring extra help.
- Met with parents about student needs to garner additional support.
- Maintained focused, inclusive and supportive learning environments.
- Attended conferences, workshops and seminars to increase job-related knowledge.
Teacher/Head Varsity Girls Basketball Coach
Desoto County Schools
Hernando, MS
08.2013 - 07.2015
- Conducted pre-season player assessments to evaluate skill level and physical condition.
- Developed and implemented practice plans, game strategies, and drills to improve team performance.
- Monitored athletes' academic progress, ensuring they maintained satisfactory grades.
- Organized off-season conditioning programs focused on strength training and cardiovascular endurance.
- Assisted in organizing fundraisers for the basketball program at school events.
Teacher/Head Varsity Girls Basketball Coach
Benton County School District
Ashland, MS
08.2011 - 08.2013
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Maintained a safe and orderly learning environment for all students.
- Utilized technology-based learning tools to enhance classroom instruction.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Enforced discipline on campus and during off-campus school trips following code of conduct and student handbook.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
Teacher/Assistant Girls Basketball Coach
New Albany School District
New Albany, MS
08.2006 - 07.2011
- Managed program budget, checking funds remaining, spending and money raised.
- Monitored student athlete academic performance through grade checking and boosted results with study hall and techniques.
- Coordinated pre-season tryouts, training camps and special workshops to support team goals.
- Adhered strictly to rules and regulations of activities department and district.
- Communicated regularly with parents about their child's progress on the team.
- Analyzed game films of opponents to identify weaknesses in strategy or technique.
Education
Educational, Instructional, And Curriculum Supervision
Arkansas State University
State University, AR07-2016
Master of Science - Curriculum And Instruction
Nova Southeastern University
Davie, FL03-2011
Bachelor of Science - Secondary Education
Blue Mountain College
Blue Mountain, MS05-2006
Skills
- Full-cycle sales process
- Product and service sales
- Team member motivation
- Written Communication
- Effective customer upselling
- Time management
- Account management
- Strategic planning
Certification
- MBTI Certified
- Strong Interest Inventory Certified
- FIRO Certified
- CPI 260 Certified
- Sandler Certified
- Certificate of Online Learning (C.O.O.L)
- IC3 Certified-Computing Core Certification
Timeline
Strategic Sales Account Manager
The Myers Briggs Company
05.2019 - Current
Teacher/Head Varsity Girls Basketball Coach
South Tippah School District
08.2016 - 05.2019
Teacher/Head Basketball Coach
Lee County School District
08.2015 - 08.2016
Teacher/Head Varsity Girls Basketball Coach
Desoto County Schools
08.2013 - 07.2015
Teacher/Head Varsity Girls Basketball Coach
Benton County School District
08.2011 - 08.2013
Teacher/Assistant Girls Basketball Coach
New Albany School District
08.2006 - 07.2011
Educational, Instructional, And Curriculum Supervision
Arkansas State University
Master of Science - Curriculum And Instruction
Nova Southeastern University
Bachelor of Science - Secondary Education
Blue Mountain College
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