ALICIA TOMPOROWSKI
Akron,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Laboratory and Engineer Supervisor
Bureau Veritas Consumer Product Services
10.2021 - Current
- Led, directed and supervised team of 20 engineers and technicians to develop, test, modify and deploy solutions to technical problems. In addition, enhancing customer service experience within the Softlines department by developing positive rapport and relationships for high levels of customer satisfaction.
- Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
- Developed work plans for various personnel roles based on strengths and talents.
- Coordinated activities with other departments to develop cross-functional strategic plans to enhance company performance.
Senior Product Test Engineer
Bureau Veritas Consumer Product Services
10.2011 - 10.2021
- Worked with clients on testing solutions for products that meet project requirements for timelines and budgets.
- Reviewed technical data to ensure accuracy of testing results that were included in technical reports.
- Responsible for assigning applicable testing to products.
- Educated clients on testing processes, methods and procedures.
- Determined pricing for clients' testing and program needs.
- Developed continuous improvement plans for better process flow.
Education
MBA -
University of Phoenix
Tempe, AZ03.2010
Bachelor of Science - Fashion Textile Technology
Buffalo State College
Buffalo, NY12.2006
Associate of Science - Fashion Merchandising Management
Genesee Community College
Batavia, NY01.2005
Skills
- Team Motivation
- Engineering Supervision
- Production Processes
- Effective Multitasking
- Quality Assurance Controls
- Regulatory Standards
- Customer Satisfaction
Additional Information
Member of Newstead Recreation Board
Treasurer / Secretary of Akron Sports Inc.
Timeline
Laboratory and Engineer Supervisor
Bureau Veritas Consumer Product Services
10.2021 - Current
Senior Product Test Engineer
Bureau Veritas Consumer Product Services
10.2011 - 10.2021
MBA -
University of Phoenix
Bachelor of Science - Fashion Textile Technology
Buffalo State College
Associate of Science - Fashion Merchandising Management
Genesee Community College
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