Motivated and dedicated professional seeking a position to utilize skills and personal abilities. Possessing strong written and verbal communication skills, I am a valuable team player who is highly motivated, flexible, and maintains a positive attitude. Accomplished in case management, I excel at handling high caseloads while ensuring quality care. Additionally, experienced as a CNA and thrive in high-pressure environments. Consistently recommend the best resources and courses of action to meet patient needs and restore their quality of life to optimal levels.
Overview
24
24
years of professional experience
Work History
CNA
Long Island Veteran Nursing Home
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Community Services Worker
The Mental health Association
04.2007
Certificated of Achievement –5.5 Hours of Dealing with a Difficult adolescent or Teen
Hofstra University
12.2005
Certificated of Achievement- Youth, Violence and Gangs
Volunteer-Case Manager Liaison and Treasurer
Christian Community Church
06.2000 - 01.2024
Community outreach, and helping the senior
Communicated with legal services providers, social services agencies and local judicial systems regarding cases
Optimized program resource utilization to promote timely and cost-effective patient treatment
Procured resources from diverse providers to develop specified intervention plans for patrons
Coordinated support services and optimized communication between healthcare workers and patients
Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
Home Health Aide
Private Home Care Mrs, Gorge Strum
01.2008 - 01.2009
Provide personal care and related services
Tasks include taking vital signs- blood pressure, temperature, pulse, etc., performing range of motion exercises and applying dressings to a stable wound
Transporting to Doctors Appointments
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files
Assisted clients with bathing, dressing and incontinence care
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits
Managed patient transportation and appointment scheduling
Aided with mobility and independence for disabled individuals and continually monitored safety
Maintained clean and well-organized environment for client happiness and safety
Assisted with client personal care needs to foster independence and well-being
Tracked and reported clients' progress based on observations and conversations
Improved patient outlook and daily living through compassionate care
Maintained patient hygiene by administering bedpans, urinals, baths and shaves
Planned optimal meals based on established nutritional plans
Maintained updated records and safeguarded patient privacy in accordance with HIPAA
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support
Provided entertainment and companionship through conversation, reading and board games.
Case Manager
Family Services League
10.2005 - 02.2008
Works with agencies and service providers to facilitate case coordination and information sharing
Refers the families to appropriate community agencies such as crisis intervention; legal advocacy; counseling agencies for medical, mental, physical, social and educational needs
Works closely with law enforcement agencies, schools, health, and welfare agencies
Communicated with legal services providers, social services agencies and local judicial systems regarding cases
Utilized facility database systems to update patient records, transmit prescriptions and transfer files
Collaborated with healthcare team to improve care quality, reduce costs and gauge patient progress
Implemented quality disciplinary and team building policies to foster staff satisfaction and productivity
Informed patients and families of treatment options, medications and at-home care strategies
Procured resources from diverse providers to develop specified intervention plans for patrons
Coordinated support services and optimized communication between healthcare workers and patients
Reviewed treatment plans against individual goals and healthcare standards
Optimized program resource utilization to promote timely and cost-effective patient treatment
Partnered with similar organizations to meet greater needs, preventing duplication and optimizing resource utilization
Assessed each resident's psychosocial needs
Developed appropriate care plans for at-risk individuals and high-risk families
Enabled each member of staff to receive development opportunities by implementing workshops, seminars and regular training
Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness
Identified and hired talented individuals bringing valuable skills and great experience to team
Collaborated with team members to identify and accomplish agency objectives.
Community Services Worker
Department of Social Services
10.2004 - 05.2005
Interviews applicants for HEAP programs; reviews certification form to determine that the information is complete and consistent
Evaluates applicant's financial eligibility for assistance; may determine initial categorical eligibility; Prepares and computes budget for the applicant; advises applicant of the eligibility determination, the amount of assistance and when the benefit can be excepted.
Family Development Homebuilders
10.2022 - 01.2005
18 Hours of Fundamentals of Intensive Family Preservation