Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alicia Tracy

Case manager or CNA
Smithtown,New York

Summary

Motivated and dedicated professional seeking a position to utilize skills and personal abilities. Possessing strong written and verbal communication skills, I am a valuable team player who is highly motivated, flexible, and maintains a positive attitude. Accomplished in case management, I excel at handling high caseloads while ensuring quality care. Additionally, experienced as a CNA and thrive in high-pressure environments. Consistently recommend the best resources and courses of action to meet patient needs and restore their quality of life to optimal levels.

Overview

24
24
years of professional experience

Work History

CNA

Long Island Veteran Nursing Home
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Community Services Worker

The Mental health Association
04.2007
  • Certificated of Achievement –5.5 Hours of Dealing with a Difficult adolescent or Teen

Hofstra University
12.2005
  • Certificated of Achievement- Youth, Violence and Gangs

Volunteer-Case Manager Liaison and Treasurer

Christian Community Church
06.2000 - 01.2024
  • Community outreach, and helping the senior
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases
  • Optimized program resource utilization to promote timely and cost-effective patient treatment
  • Procured resources from diverse providers to develop specified intervention plans for patrons
  • Coordinated support services and optimized communication between healthcare workers and patients
  • Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.

Home Health Aide

Private Home Care Mrs, Gorge Strum
01.2008 - 01.2009
  • Provide personal care and related services
  • Tasks include taking vital signs- blood pressure, temperature, pulse, etc., performing range of motion exercises and applying dressings to a stable wound
  • Transporting to Doctors Appointments
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files
  • Assisted clients with bathing, dressing and incontinence care
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits
  • Managed patient transportation and appointment scheduling
  • Aided with mobility and independence for disabled individuals and continually monitored safety
  • Maintained clean and well-organized environment for client happiness and safety
  • Assisted with client personal care needs to foster independence and well-being
  • Tracked and reported clients' progress based on observations and conversations
  • Improved patient outlook and daily living through compassionate care
  • Maintained patient hygiene by administering bedpans, urinals, baths and shaves
  • Planned optimal meals based on established nutritional plans
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support
  • Provided entertainment and companionship through conversation, reading and board games.

Case Manager

Family Services League
10.2005 - 02.2008
  • Works with agencies and service providers to facilitate case coordination and information sharing
  • Refers the families to appropriate community agencies such as crisis intervention; legal advocacy; counseling agencies for medical, mental, physical, social and educational needs
  • Works closely with law enforcement agencies, schools, health, and welfare agencies
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases
  • Utilized facility database systems to update patient records, transmit prescriptions and transfer files
  • Collaborated with healthcare team to improve care quality, reduce costs and gauge patient progress
  • Implemented quality disciplinary and team building policies to foster staff satisfaction and productivity
  • Informed patients and families of treatment options, medications and at-home care strategies
  • Procured resources from diverse providers to develop specified intervention plans for patrons
  • Coordinated support services and optimized communication between healthcare workers and patients
  • Reviewed treatment plans against individual goals and healthcare standards
  • Optimized program resource utilization to promote timely and cost-effective patient treatment
  • Partnered with similar organizations to meet greater needs, preventing duplication and optimizing resource utilization
  • Assessed each resident's psychosocial needs
  • Developed appropriate care plans for at-risk individuals and high-risk families
  • Enabled each member of staff to receive development opportunities by implementing workshops, seminars and regular training
  • Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness
  • Identified and hired talented individuals bringing valuable skills and great experience to team
  • Collaborated with team members to identify and accomplish agency objectives.

Community Services Worker

Department of Social Services
10.2004 - 05.2005
  • Interviews applicants for HEAP programs; reviews certification form to determine that the information is complete and consistent
  • Evaluates applicant's financial eligibility for assistance; may determine initial categorical eligibility; Prepares and computes budget for the applicant; advises applicant of the eligibility determination, the amount of assistance and when the benefit can be excepted.

Family Development Homebuilders

10.2022 - 01.2005
  • 18 Hours of Fundamentals of Intensive Family Preservation

Education

BA-Hispanic Literature and Culture -

State University of New York

Degree of Associated of Arts -

Suffolk Community College

Family Development Credential -

Cornell University

Associated in Nursing-RN -

Caribbean University School of Nursing
12.2023

Skills

  • Service Referrals
  • Stakeholder Collaboration
  • Cross-Functional Collaboration
  • Annual Case Reviews
  • Positive Attitude
  • Resource Identification
  • Social Work
  • MS Office
  • Problem-Solving
  • Personal Experiences
  • Vital signs monitoring
  • Dressing assistance
  • Compassion and Empathy
  • Patient Care

Languages

Spanish
Native or Bilingual

Timeline

Family Development Homebuilders

10.2022 - 01.2005

Home Health Aide

Private Home Care Mrs, Gorge Strum
01.2008 - 01.2009

Community Services Worker

The Mental health Association
04.2007

Hofstra University
12.2005

Case Manager

Family Services League
10.2005 - 02.2008

Community Services Worker

Department of Social Services
10.2004 - 05.2005

Volunteer-Case Manager Liaison and Treasurer

Christian Community Church
06.2000 - 01.2024

CNA

Long Island Veteran Nursing Home

BA-Hispanic Literature and Culture -

State University of New York

Degree of Associated of Arts -

Suffolk Community College

Family Development Credential -

Cornell University

Associated in Nursing-RN -

Caribbean University School of Nursing

Similar Profiles

CREATE PROFILE
Alicia TracyCase manager or CNA