Alicia Trujillo
Allentown,PA
Summary
Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Package Handler
Fedex Ground
10.2022 - 01.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Ops Admins Supervisor
Pinaccle Logistics
06.2018 - 03.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Managed appropriately inbound flights and trailers coming in our yard or ramp, including but not limited to calls, emails, and tracking ETA
- Monitor yard and ramp activities for arriving trailers and dispatched trailer and aircraft.
- Track trailers and plains arrivals.
Education
High School Diploma -
Real State Licensing
Online01.2025
High School Diploma -
Vocational High School Manuel Mendez Liciaga
Puerto Rico 05-2003
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Adaptable to change
- Bilingual (Spanish native and English)
- More than 10 years experience with costumer services
- Excellent communication skills
Languages
Spanish
Native or Bilingual
Timeline
Package Handler
Fedex Ground
10.2022 - 01.2023
Ops Admins Supervisor
Pinaccle Logistics
06.2018 - 03.2019
High School Diploma -
Real State Licensing
High School Diploma -
Vocational High School Manuel Mendez Liciaga