Alicia Upshaw
Mesa,Arizona
Summary
Experienced, motivated Office Assistant who is detail oriented, offers excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Warehouse Worker
Amazon
09.2023 - 11.2023
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Bakery Assistant
AJ's Fine Foods
05.2023 - 09.2023
- Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
Cashier
WE KO PA Casino
04.2022 - 08.2022
- Provide positive customer experience with fair, friendly, and courteous service
- Accurately processed customer transactions and maintained cash drawer
- Excellent ability with cash handling, checks, credit card and player club points.
Warehouse Associate
SHUTTERFLY
08.2021 - 05.2022
- Performed warehouse duties
- High ability to coordinate, organize, plan, and crosstrain in needs for department
- Understand and communicate quality issues with management, technical staff and other shifts.
Quality Control
KBR,Inc
11.2020 - 07.2021
- Maintain quality in the warehouse by noting the location of all damaged inventory and reporting to manager and coordinator
- Inspect, test and measure materials, products and process specification
- Communicate with floor operator supervisor and machine technicians on flawed products.
Bingo Cashier
FORT MCDOWELL CASINO
05.2018 - 11.2020
- Provide exceptional guest services and multi task in intense and fast paced environment
- Accurately handle cash and credit card transactions including closing out cash drawer and balancing bingo products at end of each shift
- Process tax forms, verify social security number and process jackpot checks.
Office Assistant
NAVAJO NATION DEPARTMENT OF WATER RESOURCE
04.2013 - 09.2013
- Answer multiple phone lines, take messages and forward calls in a friendly manner
- Maintained an organized and efficient work area
- Enter information into database.
Office Assistant
NAVAJO NATION DEPARTMENT OF HUMAN RESOURCE
02.2012 - 05.2013
- Greet visitors in a welcoming manner and provided information
- Assist office personnel with administrative duties
- Organize and accurately maintained filing system of confidential information.
Education
High School Diploma -
Potomac High School
08.2007
Skills
- Strong work ethic, reliable and dependable; able to work alone or with teams
- Good with details, able to meet deadlines and follow instructions
- Proficient in Microsoft Windows
- Ensuring the confidentiality of all documentation and information
- Anticipating and meeting the needs of an office
- Able to work overtime, as needed
- Order Fulfillment
Timeline
Warehouse Worker
Amazon
09.2023 - 11.2023
Bakery Assistant
AJ's Fine Foods
05.2023 - 09.2023
Cashier
WE KO PA Casino
04.2022 - 08.2022
Warehouse Associate
SHUTTERFLY
08.2021 - 05.2022
Quality Control
KBR,Inc
11.2020 - 07.2021
Bingo Cashier
FORT MCDOWELL CASINO
05.2018 - 11.2020
Office Assistant
NAVAJO NATION DEPARTMENT OF WATER RESOURCE
04.2013 - 09.2013
Office Assistant
NAVAJO NATION DEPARTMENT OF HUMAN RESOURCE
02.2012 - 05.2013
High School Diploma -
Potomac High School