Alicia Valenzuela

Biorepository Lab Service Specialist May 2024- current

• Complete all tasks required by clinical departments and research study teams.
• Ensure all regulatory requirements are met for sample collection, handling, storing, and shipping.
• Catalogue samples electronically in inventory software and ensure specimens are stored in correct locations.
• Monitor temperatures of sample storage areas and equipment.
• actively engaging in projects and activities designed to enhance the efficiency and effectiveness of hospital operations.

Admin Support II for Pathology October 2023-May 2024

• Prepare, examine and preserve pathological specimens.
• Package and ship biohazard material.
• Facilitated compliance with regulatory requirements through diligent record-keeping and adherence to established policies.
• Optimized communication with clinical teams by promptly responding to inquiries regarding case status or results.
• Engage in a range of task to facilitate efficient operations, and coordination within pathology and laboratory departments.

• Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
• Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
• Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
• Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.