Alicia Vasquez
Watsonville,California
Summary
Seasoned Program Specialist with extensive experience at Cabrillo College, excelling in budget oversight and resource allocation. Proven ability to enhance program operations through effective communication and collaboration. Bilingual in Spanish, I deliver exceptional customer service while maintaining meticulous records and ensuring compliance with fiscal requirements. Quick learner committed to continuous improvement.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Student Support Specialist
Cabrillo College
Aptos, California
09.2023 - Current
- Assist at workshops and Cabrillo events to enhance student engagement, and provide assistance.
- Created resources to assist students with academic challenges.
- Provided one-on-one sessions to assist students with dual enrollment or applying for admission.
- Created a welcoming environment that promotes inclusivity and support.
- Trained new staff on processes and tools for effective student support delivery.
- Maintained accurate records of student contacts and other data points, as requested.
- Responded promptly to emails or phone calls from concerned parents or guardians.
Program Specialist II
Cabrillo College
Aptos, California
04.2016 - 08.2023
- Managed communication between departments to streamline program operations.
- Oversaw budget preparation and resource allocation for various projects.
- Collaborated with other departments within organization on cross-functional projects.
- Provided guidance to new staff members about their roles and responsibilities within the organization's programming framework.
- Identified opportunities for improvements in existing processes or policies related to program operations.
- Monitored budget allocations for various categorical projects, ensuring compliance w/fiscal requirements.
- Oversaw the development and distribution of program materials, ensuring quality and accuracy.
- Ordered supplies for the department.
- Connected individuals with relevant community resources and coordinated referrals.
Dept. Assist II
Cabrillo College
Aptos, CA
11.2013 - 04.2016
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our services.
- Provided excellent service and attention to students, whether face-to-face or through phone conversations.
- Conducted routine maintenance and scheduled repairs on mechanical systems and office equipment.
- Prepared monthly reports, adjusting budgets with budget transfers, and journal entries.
- Set up annual blanket purchase orders, and close the account at the end of the fiscal year.
Program Specialist I
Cabrillo College
07.2013 - 10.2013
Dept. Assist I
Cabrillo College
06.2012 - 06.2013
Program Specialist I & II
Cabrillo College
11.2008 - 06.2012
- Managed student support services, ensuring access to academic resources.
- Identified opportunities for improvements in existing processes or policies related to program operations.
- Developed and delivered educational and informational presentations on program initiatives.
- Answered questions and responded to inquiries to deliver high level of service to students.
- Maintained accurate records and documented student data in school databases.
Accounting Assistant I & II
Cabrillo College
12.2006 - 11.2008
- Assisted in maintaining accurate financial records and general ledger entries.
- Supported budgeting activities by tracking departmental expenditures and allocations.
- Processed invoices and expense reports for timely payment and record-keeping.
- Coordinated with vendors to resolve billing discrepancies and inquiries efficiently.
- Managed accounts payable and receivable functions to ensure smooth operations.
- Provided administrative support during audits, ensuring compliance with regulations.
Accounting Assistant I & II
Cabrillo College
11.2004 - 12.2006
- Assisted with payroll processing by entering employee hours into the system.
- Checked figures and postings for correct entry and proper codes.
- Worked closely with auditors during year-end audits to provide necessary documentation.
- Researched discrepancies between invoices, purchase orders, packing slips.
- Checked postings and documents for correctness, accuracy and proper coding.
Department Assistant I
Cabrillo College
08.2004 - 11.2004
- Assisted in managing departmental budgets and financial records effectively.
- Handled correspondence and communications for the department efficiently.
- Managed daily operations, including scheduling meetings and coordinating resources.
- Monitored inventory levels of supplies needed by the department.
- Organized travel arrangements for department personnel.
- Provided administrative support for staff members, such as creating presentations and organizing documents.
- Maintained a filing system for all department-related documents and records.
Accounts Receivable, Temp
Cabrillo College
07.2004 - 09.2004
- On special assignment to catch up the Cabrillo Bookstore on a Accounts Payable/Receivable position that was vacant, and the work was behind 6 months to close out the fiscal year.
- Acknowledged for completing the assignment in 3 months time.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Accounting Assistant I & II
Cabrillo College
06.2003 - 08.2004
- 50% position
Office Assistant I & II
Cabrillo College
11.2000 - 06.2004
Counseling, Office Assistant
Cabrillo College
08.2000 - 11.2000
Education
Associate of Science Degree - Honors
Cabrillo College
01.2002
Certificate of Culinary Arts & Hospitality Management - Honors
Cabrillo College
01.1995
Skills
- Microsoft Windows
- Microsoft Excel 2010
- Typing 55 WPM
- Colleague/Datatel Systems
- Campus logic platform for document collection
- Etrieve paperless filing
- Operate all standard office equipment
- Bilingual in Spanish
- Record keeping
- Higher education filing policies and practices
- Multiline telephone communication skills
- Eye for detail
- Prioritizing work
- Coordinating activities
- Meeting deadlines
- Accounting/Budget oversight
- Business math
- Data entry/Resourse allocation
- Accounts payable
- Payroll
- General ledger
- fiscal accounting
- Budget planning
- Processing BT and JE's
- FERPA guidelines
- Efficient time management
- Quick learner
- Excellent customer service skills
Certification
- Completed NASFAA training, 11/17/2021
- Completed WASFAA summer institute, 6/23/2016
- Certificate of Completion in Financial Coaching, 8/3/2016
Languages
Spanish
Professional
Timeline
Student Support Specialist
Cabrillo College
09.2023 - Current
Program Specialist II
Cabrillo College
04.2016 - 08.2023
Dept. Assist II
Cabrillo College
11.2013 - 04.2016
Program Specialist I
Cabrillo College
07.2013 - 10.2013
Dept. Assist I
Cabrillo College
06.2012 - 06.2013
Program Specialist I & II
Cabrillo College
11.2008 - 06.2012
Accounting Assistant I & II
Cabrillo College
12.2006 - 11.2008
Accounting Assistant I & II
Cabrillo College
11.2004 - 12.2006
Department Assistant I
Cabrillo College
08.2004 - 11.2004
Accounts Receivable, Temp
Cabrillo College
07.2004 - 09.2004
Accounting Assistant I & II
Cabrillo College
06.2003 - 08.2004
Office Assistant I & II
Cabrillo College
11.2000 - 06.2004
Counseling, Office Assistant
Cabrillo College
08.2000 - 11.2000
Associate of Science Degree - Honors
Cabrillo College
Certificate of Culinary Arts & Hospitality Management - Honors
Cabrillo College
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