Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alicia Velasco

Lexington,KY

Summary

I consider myself an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Property Management proven skills in negotiating, preparing and finalizing agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. I am bilingual and can communicate and help more people.

Overview

9
9
years of professional experience

Work History

Property Manager

Denton Floyd
03.2023 - Current


  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Maximized rental income while minimizing expenses through effective planning and control.

Assistant Property Manager

Denton Floyd
03.2022 - Current
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs to identify required repairs.
  • Kept accurate records of all resident and tenant correspondence.
  • Gave Prospects Tours
  • Submit Applications and review all screenings for approval or denial.
  • Scheduling pest control and other monthly routine appointments for the property.
  • Send out 7 day letters and balance due letters to all residents as needed.
  • Reach out to all prospects via email and calls.

Restaurant General Manager

Cinco De Mayo Mexican Restaurant
01.2016 - 02.2021
  • Carefully interviewed, selected, trained, and supervised staff.
  • Set clear expectations and created positive working environment for employees.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Sales Representative Team Leader

Fayette Mall
01.2015 - 01.2016
  • Fostered vital customer relationships to generate money in sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Developed and implemented sales strategies to increase profits.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Trained and mentored new sales representatives.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Education

High School Diploma -

Tates Creek High School
Lexington, KY
2014

Skills

  • Database Management
  • Staff Management
  • Fair Housing Mandates
  • Leasing and Sales
  • Bilingual
  • Working under pressure
  • Tenant and Eviction Laws
  • Property Tours and Inspections

Languages

Spanish
Native or Bilingual

Timeline

Property Manager

Denton Floyd
03.2023 - Current

Assistant Property Manager

Denton Floyd
03.2022 - Current

Restaurant General Manager

Cinco De Mayo Mexican Restaurant
01.2016 - 02.2021

Sales Representative Team Leader

Fayette Mall
01.2015 - 01.2016

High School Diploma -

Tates Creek High School
Alicia Velasco