Alicia Walters

• Drafted correspondence and other documents for CEO and department heads in company's voice.
• Managed department budgets and generated financial reports for management review.
• Developed strategies to streamline and improve office procedures.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Assisted coworkers and staff members with special tasks on daily basis.

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Developed and maintained courteous and effective working relationships.
• Strengthened communication skills through regular interactions with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Gained strong leadership skills by managing projects from start to finish.
• Identified issues, analyzed information and provided solutions to problems.
• Worked well in a team setting, providing support and guidance.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Developed and maintained courteous and effective working relationships.

• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Proven ability to learn quickly and adapt to new situations.
• Furthered skills by actively taking part in employee training and taking classes to improve skills.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
• Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
• Documented residents' mental status, sleep, and eating patterns in medical record books.