Alicia Weber
St. Johns,MI
Summary
Enthusiastic individual with expertise in proactively identifying and resolving problems. Successful at prioritizing tasks, maintaining organization and optimizing workflow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Innovation Coordinator
Clinton Area Ambulance Service Authority
Saint Johns, MI
04.2022 - Current
- Researched, gathered and edited proposal materials.
- Researched and implemented health, vision, and dental insurance for employees.
- Policy writing
- Writing and analyzing employee engagement survey.
- Attended board meetings and presented projects process.
- Completed special projects from Director and Board Members
- Creation and implementation of policies
- Planned and executed internal and external marketing events.
- Managed workflow between staff, coordinating documents and creative material distribution.
- Mentored and guided employees to foster proper completion of assigned duties.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Supported office business development and customer service.
Office Support Specialist
Tri-County Emergency Medical Control Authority
Okemos, MI
07.2021 - Current
- Conducted invoicing and deposits.
- Managed filing system, entered data and completed other clerical tasks.
- Maintained clean reception area to promote positive, professional environment for clients.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Conduct ordering on office supplies.
- Create and disperse office calendar.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Administrative Assistant
First To Fight Tactical Solutions LLC
DeWitt, MI
08.2020 - Current
- Responsible for budgeting and cost data driven analysis, purchasing, invoicing, filing, ordering, and allocating supplies.
- Generated reports and typed letters in Word and prepared Flyers for sales and promotions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created Employee Handbook and Company Policies.
- Complete documentation to become training center for ASHI and AVERT.
- Assisted in completion of RFP contract.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted contractors with special tasks on daily basis.
Emergency Medical Technician
Clinton Area Ambulance Service
Saint Johns, MI
11.2017 - Current
- Performed sanitizing equipment after each patient.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Communicated with lucid patients to gather incident and medical history information
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival
- Restocked ambulance with proper equipment after every call.
- Create COVID-19 Vaccine Declination Form
- Instructed CPR Classes
- Completed special tasks assigned by Director and Supervisors.
- Billing of run reports.
Emergency Medical Technician
Clinton County Medical Center
07.2019 - 07.2021
- Responsible for rooming patients, taking vitals, scribing patient appointments, and running appropriate medical tests.
- Performed scribing for up to four to six patients hour.
- Communicated with lucid patients to gather incident and medical history information
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
- Performed room restocking to ensure adequate patient care.
Certified Nursing Aide
Hazel Findlay Country Manor
02.2016 - 07.2019
- Responsible for tidying and sanitizing residents’ rooms and wheelchairs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Checked patient vitals such as temperature, blood pressure and weight
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
- Maintained complete confidentiality with patient information to provide professional, secure medical services
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Cared for residents in long term care facility and delivered high-quality support to meet needs
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Helped patients effectively manage routine bathing, grooming and other hygiene needs
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
Education
MBA - Masters of Business Administration
Concordia University Wisconsin
Mequon, WI05.2022
Bachelor of Science - Interdisciplinary Studies
Michigan State University
East Lansing, MI05.2019
Emergency Medical Technician -
Pelham Training
Bloomington, IN06.2017
Certified Nurses Aide -
Lansing Community College
Lansing, MI12.2015
Skills
- Critical thinking
- Problem solving
- Creation of important documentation
- Medical Report Writing
- Customer and client relations
- Records management
- Department Development
- Microsoft Office Proficient
Certification
Basic Life Support CPR Certified
CPR Instructor Certified
Trauma Certification
First Aid Certified
National Incident Management System Certified
Bloodborne Pathogens Trained
HIPPA Trained
State of Michigan EMT License
National Registry EMT Certified
EMS Leadership Certified
Just Cultured Certified
Timeline
Innovation Coordinator
Clinton Area Ambulance Service Authority
04.2022 - Current
Office Support Specialist
Tri-County Emergency Medical Control Authority
07.2021 - Current
Administrative Assistant
First To Fight Tactical Solutions LLC
08.2020 - Current
Emergency Medical Technician
Clinton County Medical Center
07.2019 - 07.2021
Emergency Medical Technician
Clinton Area Ambulance Service
11.2017 - Current
Certified Nursing Aide
Hazel Findlay Country Manor
02.2016 - 07.2019
MBA - Masters of Business Administration
Concordia University Wisconsin
Bachelor of Science - Interdisciplinary Studies
Michigan State University
Emergency Medical Technician -
Pelham Training
Certified Nurses Aide -
Lansing Community College