Alicia Welker
Salem
Summary
Experienced project management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, risk management, and stakeholder communication. Known for reliability and adaptability in dynamic environments. Prepared to drive impactful outcomes and lead projects to success.
Overview
11
11
years of professional experience
Work History
SENIOR PROJECT MANAGER
SQUIRE
03.2022 - Current
- Lead end-to-end ERP implementation and integration initiatives across cross-functional teams. Drive project success by developing comprehensive project plans, managing budgets, overseeing scope and deliverables, and facilitating regular client status meetings. Ensure alignment between technical execution and business objectives while maintaining timelines and stakeholder satisfaction.
ADMINISTRATIVE ASSISTANT/PROJECT COORDINATOR
SQUIRE
06.2021 - 03.2022
- Supported project operations by managing administrative functions for internal teams and client-facing activities. Organized and facilitated meetings, coordinated client onboarding and software demos, and assisted with monthly billing processes. Played a key role in maintaining project momentum and streamlining communication.
MORTGAGE LOAN PROCESSOR
INNOVATIVE MORTGAGE ALLIANCE
06.2020 - 06.2021
- Processed end-to-end home mortgage loans by reviewing, compiling, and verifying all required documentation for lender submission. Ensured accuracy, compliance, and timely approvals, contributing to a streamlined loan process and enhanced client satisfaction.
OFFICE MANAGER
INNOVATIVE MORTGAGE ALLIANCE
08.2019 - 06.2020
- Managed all office duties including accepting and depositing all checks, ordering supplies, answering customer correspondence and handling all marketing efforts.
DEPARTMENT SUPERVISOR
MYLER DISABILITY
12.2014 - 08.2019
- Supervised and trained all employees that entered my department with a range of 10 to 20 individuals on my team. Performed quality checks and helped conduct employee interviews and reviews.
Education
BS - PUBLIC HEALTH PROMOTION
BRIGHAM YOUNG UNIVERSITY
05.2010
Skills
- Advanced skills in Excel, Word, and Outlook
- Strong organizational abilities
- Comprehensive project management
- Scope management
- Client relationship management
- Project plan development
- Project scheduling
Timeline
SENIOR PROJECT MANAGER
SQUIRE
03.2022 - Current
ADMINISTRATIVE ASSISTANT/PROJECT COORDINATOR
SQUIRE
06.2021 - 03.2022
MORTGAGE LOAN PROCESSOR
INNOVATIVE MORTGAGE ALLIANCE
06.2020 - 06.2021
OFFICE MANAGER
INNOVATIVE MORTGAGE ALLIANCE
08.2019 - 06.2020
DEPARTMENT SUPERVISOR
MYLER DISABILITY
12.2014 - 08.2019
BS - PUBLIC HEALTH PROMOTION
BRIGHAM YOUNG UNIVERSITY
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