Alicia Wilkerson
Jacksonville,Florida
Summary
Authorized to work in the US for any employer Safety-focused Patient Transporter adept at transporting patients of all ages throughout hospital. Consistently maintains [Type] equipment and follows all infection control policies and procedures. Strong and robust to lift, push or pull up to [Number] pounds. Accommodating Patient Transporter with [Number] years of experience moving patients between rooms, departments and transportation in medical facilities. Manages [Task] and performs drop off and pick up duties. Comfortable communicating with patients by listening and showing compassion and understanding. Sociable Patient Transporter with expertise in [Area of expertise] and [Area of expertise]. Effective verbal and written communication skills. Transports patients to and from various department locations via stretcher or wheelchair. Provides directional information to guests and visitors and patient location to patient's family members and guests. Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Asst-imaging Svcs MRI
Ascension St Vincent Hospital
Jacksonville, Florida
05.2022 - 08.2022
- Facilitated patient scheduling and coordinated care activities to enhance service delivery.
- Maintained accurate electronic health records and managed documentation processes.
- Facilitated collaboration with healthcare teams to enhance communication and patient support.
- Supported daily operations by addressing patient inquiries and resolving issues promptly.
- Facilitated onboarding of new staff members, providing training on hospital protocols.
Asst-Imaging Svcs Computerized Tomography
Ascension St Vincent Hospital
Jacksonville,FL
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Patient Transporter
Ascension St. Vincent's Riverside
Jacksonville, FL
08.2021 - 05.2022
- Used two-way radio phone for communication, notifying [Job Title]s of delays in transport.
- Provided patient transport using various equipment and adhered to safety protocols.
- Relayed discrepancies, patient condition or special information regarding patient to appropriate personnel.
- Picked up requested orders to move equipment and supplies to assigned treatment areas.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Sanitized and cleaned furniture, railings and floors.
- Maintained schedules by delivering patients safely and on time to procedure rooms.
- Checked wheelchair and stretcher functionality prior to patient pick up.
Salon Assistant
Hot Headz Unisex Salon
Jacksonville, FL
11.2020 - 10.2021
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Treated customers to shampooing and head massage to promote loyalty.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
Patient Care Technician
Ascension St. Vincent Southside
Jacksonville, FL
04.2021 - 08.2021
- Responded to bell or light signal calls to assist patients with needs.
- Assisted with patient admissions, discharges and transfers.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Restocked unit frequently with necessary medical supplies.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
Health Screener
Ascension St. Vincent Southside
Jacksonville, FL
02.2021 - 04.2021
- Scheduled and accompanied clients to medical appointments.
- Assessed workplace locations to guarantee accommodations met needs of clients with handicaps or disabilities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with healthcare teams to determine needs and support daily objectives.
Assisting Hairstylist, housekeeping,Receptionist, Salon Assistant
Haute Headz Hair studio
Jacksonville, FL
11.2020 - 02.2021
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Assessed inventory levels of salon retail products to maintain well-stocked stations.
- Treated customers to shampooing and head massage to promote loyalty.
Salon Assistant, Store Associate
Omni Hair
Jacksonville, FL
05.2020 - 11.2020
- Welcomed and greeted approximately [Number] clients daily.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
Cashier,Restocking
Forever 21
Jacksonville, FL
11.2017 - 10.2018
- Fitting room Attendant,Sales,Tagging clothing,Online orders.
Package Handler
FedEx Ground
Jacksonville, FL
11.2015 - 05.2016
- Loading box trucks and pallets
Patient Transporter
Baptist Medical Center
Jacksonville, FL
09.2006 - 04.2008
- Transporting patients to varies departments by Hospital bed Stretcher,Wheelchair,o2,Iv
Cashier
Westside Dodge
Jacksonville, FL
03.2006 - 08.2006
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Alerted personnel of road and weather hazards to minimize accidents and delays.
- Identified locations and needs of callers to accurately send assistance.
Westside dodge
Jacksonville, FL
01.2002 - 08.2005
- Answering phones,Scheduling Appointments
Front Desk Receptionist
Shades of Summer Tanning salon
Jacksonville, FL
02.2001 - 01.2002
- Answering phones,Scheduling Appointments,Sales,Cleaning and Sanitizing Tanning beds and rooms
Education
Basic Life Support (CPR and AED) - BLS Provider
Heart Code Ascension Health
Jacksonville, FL01.2025
AS - Cosmetology
Regency School of Hair Design
Orange Park, FL08.2012
No Degree - Nursing Assistant
Stratford Career Institute
Washington, DC03.2005
No Degree - High School Diploma
First Coast Academy High School
Jacksonville, FL12.2002
Skills
- Verbal and Written Communication
- Scheduling Coordination
- Active Listening
- Social Perceptiveness
- Supplies Delivery
- Patient Relations
- Patient Escorting
- Equipment Disinfection and Sterilization
- Environmental Policies Compliance
- Patient Transport
- Equipment Cleaning and Inspection
- Critical Thinking
- Equipment Transportation
- Patient Safety
- Linen Changing
- Repair and Maintenance Documentation
Accomplishments
High patient safety rating
Certification
BLS Provider.Nursing Assistant certification
Timeline
Asst-Imaging Svcs Computerized Tomography
Ascension St Vincent Hospital
08.2022 - Current
Asst-imaging Svcs MRI
Ascension St Vincent Hospital
05.2022 - 08.2022
Patient Transporter
Ascension St. Vincent's Riverside
08.2021 - 05.2022
Patient Care Technician
Ascension St. Vincent Southside
04.2021 - 08.2021
Health Screener
Ascension St. Vincent Southside
02.2021 - 04.2021
Salon Assistant
Hot Headz Unisex Salon
11.2020 - 10.2021
Assisting Hairstylist, housekeeping,Receptionist, Salon Assistant
Haute Headz Hair studio
11.2020 - 02.2021
Salon Assistant, Store Associate
Omni Hair
05.2020 - 11.2020
Cashier,Restocking
Forever 21
11.2017 - 10.2018
Package Handler
FedEx Ground
11.2015 - 05.2016
Patient Transporter
Baptist Medical Center
09.2006 - 04.2008
Cashier
Westside Dodge
03.2006 - 08.2006
Westside dodge
01.2002 - 08.2005
Front Desk Receptionist
Shades of Summer Tanning salon
02.2001 - 01.2002
AS - Cosmetology
Regency School of Hair Design
Basic Life Support (CPR and AED) - BLS Provider
Heart Code Ascension Health
No Degree - Nursing Assistant
Stratford Career Institute
No Degree - High School Diploma
First Coast Academy High School