Alicia Williams
Farmington,MI
Summary
Adept at contract negotiation and fostering client relations, Significantly enhanced property sales and occupancy rates at EXP Realty, LLC. Leveraging a tech-savvy mindset and adaptability, Successfully navigated complex real estate laws and transactions, achieving exceptional customer satisfaction and streamlined processes. Dynamic individual with hands-on experience in sales with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
8
8
Certification
Work History
Realtor
EXp Realty, LLC
2023.03 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Collaborated with other agents on Mark Z Team of Real Estate Experts to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting 1-2 open houses per week, conducting market analysis, and networking within the community.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Wrote contracts to outline sales and purchases of properties.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Collaborated with Preferred Lenders to accurately determine loan and mortgage options for clients.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Reviewed and executed confidential documents, contracts and disclosures.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Senior Leasing Professional
Oakland Management
2019.01 - Current
- Maintained extensive knowledge of fair housing laws, ensuring compliance throughout the leasing process.
- Assisted in budget preparation by analyzing historical data on vacancy rates, rental income, and operating expenses.
- Provided exceptional customer service, addressing resident concerns promptly and professionally.
- Identified cost-saving opportunities through careful review of vendor contracts and negotiation of better terms when applicable.
- Supported property management staff during periods of high volume or employee absences, maintaining seamless operations during transitions.
- Trained junior leasing professionals in best practices, improving overall team performance and productivity.
- Performed regular property inspections to identify areas needing improvement or repair for optimal tenant experience.
- Maximized occupancy rates by quickly identifying qualified applicants and efficiently processing over 30 applications per month.
- Managed detailed records of all lease transactions, providing accurate data for reporting purposes.
- Coordinated successful monthly community events, fostering a positive living environment for residents.
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Coordinated daily appointments to show marketed properties.
- Generated over 50 leads per month for sales and rental properties through cold calls and referrals.
- Planned special events such as lotteries, dedications and project tours.
- Developed strong relationships with local businesses, generating quality referrals for potential tenants.
- Negotiated favorable lease terms, resulting in reduced turnover rates and increased tenant satisfaction.
- Cultivated a collaborative work environment among team members by facilitating open communication channels and frequent meetings.
- Collaborated with property management team to ensure timely completion of maintenance requests and unit turnovers.
Education
Associate of Business Administration - Human Resources Management
Davenport University
Grand Rapids, MI06.2015
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Tech-savvy mindset
- Property Valuation Expertise
- Real estate law understanding
- Property tours and inspections
- Highly Professional
- Client management
- Active Michigan Real Estate License
- Buyer and Seller Representation
- Adaptability and Flexibility
- Property Marketing
Affiliations
- NAR
- NOCBAR
Certification
- Real Estate Salesperson License - Michigan Real Estate Commission.
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
Timeline
Realtor
EXp Realty, LLC
2023.03 - Current
Senior Leasing Professional
Oakland Management
2019.01 - Current
Associate of Business Administration - Human Resources Management
Davenport University
- Real Estate Salesperson License - Michigan Real Estate Commission.
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
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