Multitalented professional with extensive experience in organizational support for senior executive teams. Proven expertise in office management, staff supervision, training, and event planning. Strong research and project support skills, complemented by exceptional organizational abilities.
Overview
19
19
years of professional experience
Work History
Part-Time Key Holder/Sales Associate
Barbour
Princeton
02.2017 - 09.2021
Assisting in the daily operations of the store
Contribute positively towards the sales/ profitability budgets for the store through achieving personal sales targets
Delivering outstanding customer service
Maintain store standards both on the selling floor and in the stock room
Excellent communication and interpersonal skills
Attention to detail on all tasks
Applies visual directives per company standards
Aids customers in person and via phone with questions regarding products
Strong time-management skills
Assistant Store Manager
Barbour
Princeton
06.2014 - 02.2017
Help to exceed sales budgets for the store
Actively implement opportunities set forth by the manager to motivate the team through effective leadership and management
Assist in the daily operations of the store, including but not limited to opening and closing, ordering supplies, stock room maintenance, etc.
Aid in the leadership and development of the store team to deliver outstanding customer service and operational excellence
Undertake and apply accurate company and store administration procedures
Ensure visual merchandising standards are developed and maintained to the highest levels, within brand values
To be a brand ambassador achieving exceptional retail standards and promoting the brand within the locality
Ensure all Health & Safety regulations and Company procedures are adhered to and remedial action is taken if required
Undertake any other reasonable activity, as may be required by senior management
Acquisitions and Portfolio Analyst
Mooring Financial Corporation
Vienna
01.2007 - 01.2010
Reconciled all wired and online payments to redeem tax sale certificates, as well as resolved payment issues
Tracked collateral (such as tax sale certificates and receipts) from multiple states
Maximized portfolio yields by ensuring funds were received promptly
Produced bi-weekly status reports of cash receipts and aggregate redeemed liens
Trained new employees on payment processing, tax lien redemption procedures, and computer applications
Tracked quarterly tax payments
Facilitated the tracking and processing of foreclosure case filings and completion with legal counsel
Executive Assistant to the President/Office Manager
Mooring Financial Corporation
Vienna
09.2002 - 01.2010
Maintained a high level of confidentiality with sensitive issues
Planned executives’ scheduling, communication, itineraries, and presentation support
Managed office operations and vendor relationships
Greeted external clients
Organized and managed large corporate events including International travel for over ninety guests.
Supervised commercial construction, development meetings, project completion, and employee logistics
Coordinated the maintenance and administration of the corporate website with technical administrator
Interim Human Resources Administrator
Mooring Financial Corporation
Vienna
01.2008 - 06.2008
Maintained all vacation/sick records for employees
Entered payroll on a bi-weekly basis and ensured all employees received their pay on time
Maintained insurance records for current and past employees
Education
Business Administration
West Virginia University
Morgantown, WV
Skills
Microsoft Office applications
Customer service
Time management
Team leadership
Attention to detail
Other Skills - Computer Skills
Microsoft Office Applications – Word
Excel
Access
Outlook
PowerPoint
Timeline
Part-Time Key Holder/Sales Associate
Barbour
02.2017 - 09.2021
Assistant Store Manager
Barbour
06.2014 - 02.2017
Interim Human Resources Administrator
Mooring Financial Corporation
01.2008 - 06.2008
Acquisitions and Portfolio Analyst
Mooring Financial Corporation
01.2007 - 01.2010
Executive Assistant to the President/Office Manager