Alicia Zakupowsky
Dover,NH
Summary
Adaptable and detail-oriented professional transitioning from a dynamic culinary career to office and administrative roles, equipped with proven ability to manage multiple tasks while maintaining organization under pressure. Extensive experience in fast-paced environments fosters commitment to quality and excellence in all endeavors. Thrives in both team-oriented and independent settings; clear communication skills complement dedication to quickly mastering new systems. Reliability, strong work ethic, and genuine passion for supporting others ensure readiness to contribute effectively to daily operations and tackle unexpected challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cleaner
Bee's Knees Cleaning Concierge
11.2025 - Current
- I'm comfortable managing cleaning schedules and adapting to the unique needs of different businesses, always using commercial cleaning equipment safely and efficiently.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- I follow strict protocols for health, safety, and confidentiality, and I'm known for noticing the little things—like fingerprints on glass or dust in corners—that others might miss.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Clear communication with clients and team members is a priority for me, ensuring expectations are met and special requests or last-minute changes are handled with a can-do attitude.
- Removed trash, debris and other waste materials from premises.
- I keep a close eye on supplies and inventory, work well both independently and as part of a team, while managing my own schedule without supervision.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintaining high standards for quality, compliance, and client satisfaction is at the heart of what I do, and I'm always eager to learn new cleaning techniques and products to stay ahead in the industry.
- Maintained cleanliness and organization in residential and commercial spaces to ensure client satisfaction.
- Utilized eco-friendly cleaning products to promote health and safety standards in all environments.
Kitchen Lead
Stoneface Brewing Co.
08.2023 - Current
- Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
- Trained new team members on cooking techniques and equipment usage for consistency in food quality.
- Collaborated with management to streamline kitchen operations, improving workflow efficiency by redesigning processes.
- Monitored kitchen equipment performance, coordinating repairs and maintenance for optimal functionality.
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Monitored inventory levels to prevent stock shortages during peak service hours or special events.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Led cross-functional teams during special events or catering engagements to deliver exceptional food quality and service to clients.
- Developed new menu items, incorporating seasonal ingredients and current food trends.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained composure and work quality while under stress.
Kitchen Manager
King Custy's Kitchen
01.2020 - 01.2022
- Supervised kitchen staff to ensure high-quality food preparation and presentation.
- Trained and mentored staff on best practices and operational standards for continuous improvement.
- Developed and implemented standard operating procedures for efficient kitchen operations.
- Managed resource allocation to optimize team productivity and meet order deadlines.
- Led cross-functional teams to enhance operational efficiency and drive project success.
- Developed strategic plans to align departmental goals with organizational objectives.
- Managed and motivated employees to be productive and engaged in work.
- Created, implemented, and enforced standard operating procedures throughout the kitchen to ensure consistency across all batches of product.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained strict portion control to adhere to Maine state guidelines and laws.
Education
High School Diploma -
Spaulding High School
Rochester, NH06-2015
Skills
- Time Management
- Multitasking
- Attention to Detail
- Process Improvement
- Customer Service
- Communication
- Team Collaboration
- Problem Solving
- Inventory Management
- Cleaning and sanitizing
- Housekeeping
- Scheduling
- Quality Assurance
- Computer Literacy
Certification
ServSafe, Food Protection Manager's Certification | American Sign Language II (conversational)
Timeline
Cleaner
Bee's Knees Cleaning Concierge
11.2025 - Current
Kitchen Lead
Stoneface Brewing Co.
08.2023 - Current
Kitchen Manager
King Custy's Kitchen
01.2020 - 01.2022
High School Diploma -
Spaulding High School