Alicia Zimmer

Work History

Building Services Assistant

DECC

Duluth, MN

12.2016 - 12.2020

Assisted with special facility events by preparing rooms for hundreds of guests, installing decorations and transporting supplies for 1 million square feet.
Used power scrubbing and waxing machines to scrub and polish floors in arenas that hold 8,500 people.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Identified repair needs and major maintenance concerns, and escalated issues to management
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment

Certified Nursing Assistant

Innovative Living

Duluth, MN

10.2012 - 01.2015

Oversaw and maintained 12 patients' rooms, group living areas and nurse stations.
Evaluated up to 12 patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Checked patient's vitals such as temperature, blood pressure and blood sugar levels.
Promoted good oral and personal hygiene by aiding 8-12 patients with shaving, bathing and teeth brushing.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Obtained client medical history, medication information, symptoms and allergies.
Oversaw and maintained patients' rooms, group living areas and nurse stations

Housekeeping Supervisor

Sheraton Hotels

Duluth, MN

06.2007 - 11.2009

Trained and mentored all new personnel to maximize quality of service and performance.
Directed team of 10-20 personnel in busy hotel with 147 rooms.
Completed schedules, shift reports and other business documentation.
Worked with front desk to respond promptly to all guest requests.
Placed orders for housekeeping supplies and guest toiletries.
Communicated repair needs to maintenance staff.

Certified Nursing Assistant

Bayshore Health Center

Duluth, MN

09.2006 - 06.2007

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Maintained ethical standards for individualized care in 160-bed unit by continuously checking in with patients and families and quickly providing care.

Certified Nursing Assistant

Benedictine Living Community Of Duluth

Duluth, MN

08.2005 - 09.2006

Established care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Increased best-in-class standards for individualized care in 96-bed unit by continuously checking in with patients and families and quickly providing care.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Offered assistance in Alzheimer and short rehabilitation units to evaluate needs and deliver care.
Oversaw and maintained patients' rooms, group living areas and nurse stations.

Certified Nursing Assistant

Aftenro Home

Duluth, MN

08.2004 - 08.2005

Cared for 54 residents in assisted living facility and delivered high-quality support to meet needs.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Facilitated personal hygiene management, feeding and ambulation of 10 residents daily.
Transported patients between rooms and appointments or testing locations.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Inventory Specialist

Walgreens

San Antonio, TX

01.2003 - 04.2004

Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery of Brand-New Store.
Performed data entry and completed proper paperwork.
Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
Recorded adjustments, pallet audits and tracked discrepancies.
Responsible for executing and monitoring inventory best practices and standard operating procedures for entire store, including both front end and pharmacy. Supported pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and was responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validated and ensured accuracy of planograms.
Responsible for reviewing and coordinating proper use of reports and system applications, which have impact on accuracy of front end and pharmacy on-hand balances and pricing.
Responsible for executing and maintaining front end and pharmacy asset protection techniques and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.
Assist in maintenance of inventory records, including receiving and posting of all products (in front-end)) received at store in all inventory systems. Organized files and retained all invoices/receipts/return authorizations necessary for all inventory activities.
Helped to prepare for physical inventory, preparing sales floor, stockroom, and pharmacy for inventory and auditing third party team on day of inventory.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Hospital Inventory Specialist

Hospital Inventory Specialist Incorporated

San Antonio, TX

01.2002 - 01.2003

Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
Reviewed 50-100 pages of inventory daily to eliminate unnecessary expenses and provide optimal stock levels.
Checked prices and calculated totals for accurate invoice processing.
Recorded information, shortages and discrepancies to keep records current and accurate.
Performed data entry and completed proper paperwork.
Exceeded goals through effective task prioritization and great work ethic.
Drove operational improvements which resulted in savings and improved profit margins.
Monitored company inventory to keep stock levels and databases updated.
Collaborated with team members to achieve target results.

Summary

Overview

Work History

Building Services Assistant

Certified Nursing Assistant

Housekeeping Supervisor

Certified Nursing Assistant

Certified Nursing Assistant

Certified Nursing Assistant

Inventory Specialist

Hospital Inventory Specialist

Education

Health Services/Introductory Microsoft Office - Microsoft Office Support Specialist

Prerequires For Associates of Arts - Social Work

CNA Certificate - Nursing Assistance

GED -

Skills

Certification

Work Availability

Timeline

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