Alicia D. Malushi
Livonia,MI
Overview
11
11
years of professional experience
1
1
Certification
Work History
Legal Receptionist/Assistant
Fieger Law
Southfield, MI
12.2024 - Current
- Answered incoming calls, took messages, and directed callers to the appropriate staff members.
- Scanned documents into the system for filing purposes.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Provided general administrative support including typing memos, emails, faxing documents, photocopying documents.
- Organized office documents such as legal forms, contracts, briefs, pleadings, and correspondence.
- Greeted and welcomed clients in a professional manner.
Lead Receptionist/Medical Records Clerk
Get Well Urgent Care
Southfield, MI
07.2020 - 12.2024
- Updated customer databases with accurate contact information as needed.
- Coordinated with other departments to ensure smooth operations of the reception area.
- Handled administrative duties such as filing documents, printing reports, scanning files.
- Assigned work tasks to subordinate receptionists and monitored their performance.
- Prepared, sorted and indexed documents for data entry into the computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Greeted and checked in patients, updating patient information in computer system.
Wait Staff Member
Markos Cozy Diner
Redford, MI
06.2014 - 07.2020
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Greeted and welcomed customers, providing them with menus.
Education
Bachelor of Science - Psychology
Central Michigan University
Mount Pleasant, MI12-2024
Affiliations
- Reading
- Traveling
Certification
- CPR Certified
References
References available upon request.
Timeline
Legal Receptionist/Assistant
Fieger Law
12.2024 - Current
Lead Receptionist/Medical Records Clerk
Get Well Urgent Care
07.2020 - 12.2024
Wait Staff Member
Markos Cozy Diner
06.2014 - 07.2020
Bachelor of Science - Psychology
Central Michigan University
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