Overview
Work History
Education
Affiliations
Certification
References
Timeline
Generic

Alicia D. Malushi

Livonia,MI

Overview

11
11
years of professional experience
1
1
Certification

Work History

Legal Receptionist/Assistant

Fieger Law
Southfield, MI
12.2024 - Current
  • Answered incoming calls, took messages, and directed callers to the appropriate staff members.
  • Scanned documents into the system for filing purposes.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Provided general administrative support including typing memos, emails, faxing documents, photocopying documents.
  • Organized office documents such as legal forms, contracts, briefs, pleadings, and correspondence.
  • Greeted and welcomed clients in a professional manner.

Lead Receptionist/Medical Records Clerk

Get Well Urgent Care
Southfield, MI
07.2020 - 12.2024
  • Updated customer databases with accurate contact information as needed.
  • Coordinated with other departments to ensure smooth operations of the reception area.
  • Handled administrative duties such as filing documents, printing reports, scanning files.
  • Assigned work tasks to subordinate receptionists and monitored their performance.
  • Prepared, sorted and indexed documents for data entry into the computer system.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Greeted and checked in patients, updating patient information in computer system.

Wait Staff Member

Markos Cozy Diner
Redford, MI
06.2014 - 07.2020
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as restocking supplies, cleaning floors.
  • Greeted and welcomed customers, providing them with menus.

Education

Bachelor of Science - Psychology

Central Michigan University
Mount Pleasant, MI
12-2024

Affiliations

  • Reading
  • Traveling

Certification

  • CPR Certified

References

References available upon request.

Timeline

Legal Receptionist/Assistant

Fieger Law
12.2024 - Current

Lead Receptionist/Medical Records Clerk

Get Well Urgent Care
07.2020 - 12.2024

Wait Staff Member

Markos Cozy Diner
06.2014 - 07.2020

Bachelor of Science - Psychology

Central Michigan University

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Alicia D. Malushi