Alicia Alvillar
Glendale,AZ
Summary
Proven Office Administrative Assistant with a track record of enhancing operational efficiency throughout all job opportunities. Excelled in customer engagement and confidentiality handling, achieving high customer satisfaction levels. Skilled in document preparation and verbal communication, consistently delivering results by prioritizing and executing tasks effectively.
Overview
3
3
years of professional experience
Work History
Office Administrative Assistant
Restore Wellness Center
02.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensured timely completion of projects with diligent task prioritization, delegation, and follow up.
- Updated spreadsheets and databases to track, analyze, and report on performance.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Front Desk Receptionist
Maloney Chiropractic
08.2021 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected fees, and processed payments.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Some College (No Degree) - Health Information Specialist
Arizona College
Glendale, AZGED -
Arizona College
Glendale, AZ06.2011
Skills
- Verbal Communication
- Training and coaching
- Scheduling and calendar management
- Confidentiality handling
- Document Preparation
- Scheduling appointments
- Billing and Invoicing
- Inventory Management
Timeline
Office Administrative Assistant
Restore Wellness Center
02.2023 - Current
Front Desk Receptionist
Maloney Chiropractic
08.2021 - 01.2023
Some College (No Degree) - Health Information Specialist
Arizona College
GED -
Arizona College
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