Summary
Overview
Work History
Skills
Certification
Work Availability
Timeline
Generic

Alicia Segura

Alexandria,United States

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Back Office Leader

Best Buy #283
Falls Church, VA
01.2017 - 06.2017
  • Quickly and accurately counted drawers at start and end of each shift.
  • Kept orderly and accurate cash records by monitoring sales.
  • Maintained inventory for back-office supplies, computers and work-stations.
  • Developed and updated calendars to schedule team and customer meetings.
  • Maintained store equipment, printers and fax machines.
  • Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
  • Scheduled and led regular meetings with staff to review progress and acknowledge achievements.

Customer Service Specialist

Best Buy #283
Falls Church, VA
08.2015 - 01.2017
  • Assists customers with their sales orders, returns, exchanges, and in-store pick up orders.
  • Maintains merchandising and ensures our department is clean and well stocked.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Improved customer satisfaction ratings by addressing issues
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Participate in all necessary training to recommend the right products and services to each customer.

Hostess

Union Street Public House
Old Town, VA
12.2014 - 08.2015
  • Greeted guests warmly upon arrival, seating them promptly.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.

Lifeguard

Sunset Pools
, VA
05.2014 - 09.2014
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed regular cleaning and maintenance of pool equipment.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Watched over swimmers to respond quickly to distress situations.
  • Maintained neat and clean pool area and clean water.

Skills

  • Customer Service
  • Account Management
  • Order Fulfillment
  • Multi-tasking
  • Inventory Management
  • Office Administration
  • Scheduling
  • Bilingual - Spanish
  • Reception Management
  • Billing Support
  • Administrative Management
  • Data Entry
  • Scheduling
  • Staff Management
  • Payroll Administration
  • Financial Reporting
  • Bookkeeping
  • Employee Supervision
  • Coaching and Mentoring

Certification

Certified Phlebotomy Technician Certificate- NHCO

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Back Office Leader

Best Buy #283
01.2017 - 06.2017

Customer Service Specialist

Best Buy #283
08.2015 - 01.2017

Hostess

Union Street Public House
12.2014 - 08.2015

Lifeguard

Sunset Pools
05.2014 - 09.2014

Similar Profiles

CREATE PROFILE
Alicia Segura