Alicia E. Rodriguez
Van Nuys,CA
Summary
Adept at passenger transportation and committed to providing top-notch customer service, I excelled as a Lyft driver. Leveraging skills in vehicle maintenance and utilizing the Lyft app efficiently, I ensured safe and pleasant journeys, significantly enhancing passenger satisfaction. My proactive approach to safety and adeptness in handling payments underscore my ability to meet and exceed employer expectations.
Overview
4
4
years of professional experience
Work History
Lyft Driver
Lyft
San Francisco
01.2019 - 02.2023
- As a Lyft driver, I used their platform to provide rides to passengers in a safe manner, and my responsibilities included:
- Customer Service: Ensuring a pleasant ride experience by maintaining a clean car, being polite and courteous, and accommodating any reasonable passenger requests.
- Using the Lyft app: Navigating using the Lyft app to accept ride requests, find pick-up and drop-off locations, and follow the best routes.
- Vehicle Maintenance: Keeping the vehicle in good working condition, including regular cleaning and necessary maintenance.
- Safety: Adhering to all traffic laws and regulations to ensure passenger safety.
- Handling Payments: Payments are processed through the app, but drivers need to handle any tips and provide excellent service to encourage gratuities.
Education
Undergraduate
City College of San Francisco
San Francisco, CA01-2009
Skills
- Load monitoring
- Delivery pickup
- Daily logging
- Passenger transportation
- Commercial driving
- Shipping and packaging
Languages
English
Professional
Spanish
Professional
Timeline
Lyft Driver
Lyft
01.2019 - 02.2023
Undergraduate
City College of San Francisco