Alicia M. Altamirano
Punta Gorda,FL
Summary
Proactive Personal Shopper and Caregiver/MedTech with extensive experience in retail and patient care. Proven track record in maintaining high satisfaction ratings, efficient order fulfillment, and providing compassionate support. Skilled in customer service, attention to detail, and effective communication, offering a strong commitment to enhancing client experiences.
Overview
6
6
years of professional experience
Work History
Personal Shopper
Walmart
10.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Caregiver/MedTech
Parkside
05.2023 - 11.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
Caregiver/MedTech
Merrill Gardens
08.2021 - 05.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Caregiver/MedTech
Advanced Options
04.2021 - 05.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Caregiver/Med Tech
Quality Independence LLC.
05.2019 - 05.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Education
BBA - Accounting
Universidad Privada Del Estado De México
Felipe Villanueva, Mexico07.2002
High School - High School
Santa Ines Hihg School
Morelos, Mexico07.2002
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Customer Relations
- Flexible Schedule
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Reliability
- Effective Communication
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Caregiver/MedTech
Parkside
05.2023 - 11.2024
Personal Shopper
Walmart
10.2022 - Current
Caregiver/MedTech
Merrill Gardens
08.2021 - 05.2023
Caregiver/MedTech
Advanced Options
04.2021 - 05.2023
Caregiver/Med Tech
Quality Independence LLC.
05.2019 - 05.2021
BBA - Accounting
Universidad Privada Del Estado De México
High School - High School
Santa Ines Hihg School