Alicia Maria Sykes
McDonough,GA
Summary
A Professional Team player with a positive attitude and proven customer service skills, honed at Chick-fil-A. Recognized for enhancing food quality and streamlining workflows during peak hours. Adept at problem-solving and maintaining high standards of cleanliness and organization, ensuring a safe and efficient work environment. Also learned and focused more to the food and how the food is made and adapted to learned quicker than expected.
Overview
2
2
years of professional experience
Work History
Team Member
Chick-fil-A
09.2025 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Assisted in food assembly and presentation, adhering to quality standards
- Collaborated with team members to streamline workflow during peak service hours
- Ensured accurate inventory management through regular stock checks and reporting
- Adapted quickly to changing demands, maintaining high service levels during busy periods
- Supported training of new staff on operational processes and safety protocols
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
Team Member
Burger King
11.2023 - 06.2025
- Delivered exceptional customer service in high-volume environment.
- Operated kitchen equipment efficiently to prepare menu items.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted with inventory management, ensuring stock availability during shifts.
- Trained new employees on operational procedures and customer interactions.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted customers in selecting merchandise best suited to needs.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
Education
High School Diploma -
Lawernce Centeral HighSchool
Indianapolis, IN06-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Spanish
Professional Working
French
Professional Working
Timeline
Team Member
Chick-fil-A
09.2025 - Current
Team Member
Burger King
11.2023 - 06.2025
High School Diploma -
Lawernce Centeral HighSchool