Empathetic Resume Writer and Career Coach with over 5 years of client engagement, document creation and strategic planning experience. Human resources background includes writing job descriptions, screening resumes, conducting interviews and presenting new hire onboarding training. Reputation for crafting personal branding documents that capture the attention of hiring leaders and secure interviews.
Hi, I’m
Alicia Mitchell MBA, CPRW
Resume Writer/Career Coach
Atlanta,CA
Summary
Overview
9
years of professional experience
Work History
IndeedAtlanta, GA
Resume Writer/Career Coach/Resume Reviewer
03.2020 - Current
Job overview
- Support over 4,000 job seekers to date by creating resume review videos, conducted live training sessions, and writing interview-winning documents, empowering job seekers to advance careers
- Create up to 50 resume review videos or 25 tailored resumes within established turnaround times while providing recommendations on summaries, bullet points, and formatting, enhancing document quality
- Earn consistent recognition by the quality assurance team and in client satisfaction surveys for exceptional work, cultivating a powerful reputation for excellence
- Contributed to the launch of a live consultation service by partnered with operations team to conduct pilot sessions and provided feedback, expanded the range of services offered
Spark ResumesLithonia, GA
Resume Writer
10.2018 - Current
Job overview
- Secure clients by navigating Upwork and LinkedIn platforms, achieving Top Rated designation on Upwork and a network of over 8,000 LinkedIn connections
- Conduct keyword optimization research to align client resumes with Applicant Tracking Software (ATS) criteria, heightening employer visibility
- Enhance LinkedIn profile performance through targeted adjustments, increasing profile views, boosting the online presence of clients, fostering professional network growth
- Craft tailored cover letters emphasizing the synergy between candidate expertise and employer requirements, amplifying client chances of obtaining job interviews and leaving a lasting impact
Top Stack ResumeCary, NC
Resume Writer
09.2019 - 04.2023
Job overview
- Wrote detailed resumes and career-related documents by asking key intake questions, helping up to 10 clients monthly showcase skills and experiences to potential employers
- Performed LinkedIn profile optimization by raising profile strength and increasing profile views, boosting client digital visibility and expanding professional networks
- Reviewed and proofread documents for accuracy, corrected common spelling and grammar issues to deliver polished and error-free documents, enhancing professionalism and presentation
Alert ExterminatorsSnellville, GA
Hiring Manager/Office Manager
06.2015 - 11.2020
Job overview
- Developed and posted job descriptions for field and office staff by outlining required qualifications, with results including receiving over 125 candidates for an office assistant position in 24 hours
- Evaluated candidates based on resume content and experience by matching candidate qualifications to job requirements, maintaining a high-quality candidate pool for interviews and potential hiring
- Organized and conducted comprehensive interviews with candidates by arranging interview times and implemented effective interviewing techniques, determining candidate fit and pinpointing top talent
- Produced over 50 hours of internal training videos by documenting standard operating procedures and shared best practices, fostering consistent performance organization wide
- Conducted research on potential vendor partners to secure a contract with home buying service Open Door, generating $100,000+ in additional annual revenue
- Early
Education
Western Governors University
Master of Business Administration
University Overview
Northeastern State University
Bachelor of Science from Healthcare Administration
University Overview
Certified Professional Resume Writer Professional Association of Resume Writers & Career Coaches
Goodwill Career Coach and Navigator Professional Certificate Goodwill via Coursera
University Overview
Skills
- Resume Writing, Career Coaching, LinkedIn Optimization, Customer Service, Data Analysis, Public Speaking
- Project Management, Relationship Development, Human Resources, Communication, Microsoft Office – Word
Timeline
Resume Writer/Career Coach/Resume Reviewer
Indeed
03.2020 - Current
Resume Writer
Top Stack Resume
09.2019 - 04.2023
Resume Writer
Spark Resumes
10.2018 - Current
Hiring Manager/Office Manager
Alert Exterminators
06.2015 - 11.2020
Western Governors University
Master of Business Administration
Northeastern State University
Bachelor of Science from Healthcare Administration
Certified Professional Resume Writer Professional Association of Resume Writers & Career Coaches
Goodwill Career Coach and Navigator Professional Certificate Goodwill via Coursera
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