ALICIA NICOLE KLINE

Work History

Director of Marketing Strategy

Website Wannabe

Doylestown, PA

09.2022 - 09.2024

Organized and streamlined operations, increasing efficiency and improving overall performance
Successfully implemented project management platforms, enhancing team collaboration and project execution
Designed proposals for clients, effectively communicating the value and benefits of services
Created engaging and compelling content for social media platforms and client websites, driving brand awareness and customer engagement
Conducted extensive research on various platforms to identify the most suitable solutions for clients, resulting in enhanced user experiences
Collaborated on the rebranding efforts of the company website, aligning it with the company's vision and values, and improving its visual appeal and functionality
Developed digital marketing assets including email and social media campaigns
Developed and implemented comprehensive marketing strategies for three internal businesses, resulting in increased brand awareness and lead generation
Managed client marketing initiatives, ensuring alignment with overall business objectives and client goals
Conducted market research and competitor analysis to inform strategic decision-making
Fostered strong relationships with clients, providing regular updates and ensuring satisfaction with marketing efforts

Founder and Executive Director

Turn To Us, Inc.

Jim Thorpe, PA

03.2015 - 09.2022

Founded a grassroots non-profit to assist individuals and their families who are experiencing the impact of major or chronic illnesses
Completed and filed all required start-up documentation, created website, Facebook page, employee manual, and policy manual
Conducted interviews with clients and assess needs
Managed daily operations including but not limited to program delivery and evaluation, event coordination, volunteer management, expense management, and website maintenance
Collaborated with the fundraising team to organize and execute various events
Coordinated all network components to administer the program
Communicated regularly with referring and supporting agencies and actively participated in groups with social service agencies
Established all financial assistance, sensory-friendly, and emotional support programs
Designed and secured funding to open a sensory gym for children with autism and sensory processing disorder
Maintained records on network operations and clients
Provided reports and annual statistics for the Board of Directors and as required for funding sources
Represented Turn To Us to the public and media to increase awareness and promote the efforts of our mission
Served as a Certified Community Health Worker
Honored as the 2016 Young Professional of the Year for the Carbon County Chamber
Member of Carbon Chamber and Economic Development, Jim Thorpe Tourism Agency, and Pocono Mountain Visitors Bureau

Owner and Manager

Mountain View Suites

Jim Thorpe, PA

01.2018 - 10.2019

Purchased and renovated a historic Bed and Breakfast, transforming it into a profitable business
Managed all aspects of the business, including operations, marketing, inventory, cleaning, and customer service
Developed partnerships with local businesses and tourist attractions to enhance guest experiences
Implemented a successful marketing strategy that increased occupancy rates and boosted online reviews
Oversaw financial management, including budgeting, forecasting, and financial reporting
Ensured compliance with all local and state regulations, maintaining a high standard of safety and cleanliness
Member of Jim Thorpe Tourism Agency, Carbon County Chamber of Commerce, and Pocono Mountain Visitors Bureau

Executive Director

Family Promise of Carbon County

Lehighton, PA

05.2014 - 01.2015

Conducted intake interviews with prospective families; developed family plans with Case Manager; met with guests to monitor progress in securing housing, employment, job training, and entitlements; assisted guests with social service needs, referred them to other organizations as appropriate, advocated with agencies for guests as needed
Managed daily operations including but not limited to expense management, website maintenance, transportation coordination
Collaborated with the fundraising team to organize and execute various events
Coordinated all network components to administer the program Maintained regular contact with coordinators and other individuals at each host congregation as necessary
Communicated regularly with referring and supporting agencies and day center staff
Actively participated in groups with social service agencies
Implemented numerous programs such as a Back to Work Fund, Security Deposit Program to provide direct support to our guests
Actively promoted education to guests by coordinating in-house classes in an effort to better equip guests for when they are stepping out on their own financial Literacy, Parenting, Nutrition, Health, and Group Therapy
Increased money brought in, wrote grants, managed received grants, and stayed within the program budget
Maintained records on network operations and guest progress
Provided reports and annual statistics for the Board of Directors and as required for funding sources
Represented the Network to the public and media to increase awareness and promote the efforts of our mission
Re-energized 24 Host and Support Churches through weekly updates, monthly meetings, visiting churches, and personal phone calls
Responsible for hiring, training, and supervising staff and volunteers • Served on Board of Directors as Secretary and PR Chair from January 2013 to April 2014

Social Media and Sales Assistant

Pocono Whitewater and Skirmish USA

Jim Thorpe, PA

02.2011 - 09.2013

Created and executed social media campaigns on Facebook
Increased Facebook following by over 200%
Utilized Facebook, Twitter, YouTube, and Pinterest to promote events and market three companies
Posted shareable social media content daily
Performed sales and group sales
Assisted customers through the planning, reservation, and check-in process then followed up to ensure their experience was to our high standards

Staff Chemist - Technology Enable Synthesis Group, Purification Lab

Merck and Co., Inc

West Point, USA

12.2007 - 04.2009

Worked as a team with the Medicinal Chemists to purify developmental compounds through the use of preparatory scale mass-directed LCMS
Verified purity of isolated compounds via analytical LCMS
Troubleshot all analytical instrumentation
Performed data management on computers interfaced with analytical instruments
Ensured proper removal of hazardous wastes from lab
Achieved high throughput of samples through multitasking

Trace Evidence Analyst - Criminalistics Unit

New Jersey State Police Office of Forensic Sciences

Hamilton, USA

10.2003 - 12.2007

Examined physical evidence such as glass, gunshot residue, paint, fibers, and low explosives, recovered in connection with criminal activity using microscopic, chemical and instrumental methods
Utilized microscopes, XRF, XRD, SEM-EDX, FTIR, Microspectrophotometer, GRIMIII
Assisted with method development and validation of IC
Conducted research projects
Presented numerous presentations to Police Agencies, Investigative Agencies, colleagues, students, and scouts
Safety Officer for Trace Evidence Section
Worked in accordance with laboratory SOPs, Chain of Custody and ASCLD-LAB Standards

Senior Lab Support Specialist

National Medical Services

Willow Grove, PA

03.2003 - 10.2003

Utilized liquid-to-liquid and SPE to extract and analyze therapeutic drugs in human biological specimens by HPLC for clinical and forensic cases
Performed method validations, tabulated, and reviewed results
Batched and processed paperwork
Maintained instruments, prepared reagents, standards, and mobile phases
Worked in accordance with laboratory SOPs and Chain of Custody

Analytical and Quality Control

Sanofi Pasteur

Swiftwater, PA

08.2002 - 03.2003

Developed method and validation of HPLC and Nephelometry through various experiments and samples such as polysaccharides and finished dosage purified powders
Authored Standard Working Instructions for computer-generated data processing program
Determined distribution coefficients of samples by processing the data from both analytical instruments using the computer program

Chemist - Medicinal Chemistry

Merck and Co. Inc.

Rahway, USA

08.2001 - 08.2002

Designed, synthesized, and characterized immunodeficiency diseases and ion channel blockers
Utilized traditional and modern synthetic techniques for heterocyclic and organic synthesis for drug discovery
LCMS Administrator - in charge of maintenance and minor repairs
Presented progress at monthly group meetings

Summary

Overview

Work History

Director of Marketing Strategy

Founder and Executive Director

Owner and Manager

Executive Director

Social Media and Sales Assistant

Staff Chemist - Technology Enable Synthesis Group, Purification Lab

Trace Evidence Analyst - Criminalistics Unit

Senior Lab Support Specialist

Analytical and Quality Control

Chemist - Medicinal Chemistry

Education

Bachelor of Science - Chemistry

NonProfit Management Certificate -

Community Health Worker Program -

COVID-19 Contract Tracing Course -

Skills

Work Preference

Work Type

Work Location

Timeline

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