Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Paige Little

Malakoff

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support.

Overview

8
8
years of professional experience

Work History

Paraprofessional

Mabank High School
08.2024 - Current
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Developed and implemented strategies to improve student engagement.
  • Reported on student progress, behavior, and social skills to parents.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Enforced rules and instructions to maintain discipline.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.

Medical Assistant

Tyler Obstetrics & Gynecology, LLPÂ Â
03.2023 - 08.2024
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Prepared lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Medical Receptionist

Lakeland Medical Associates
09.2022 - 03.2023
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Medical Assistant

Paul Sanner, MD
07.2021 - 09.2022
  • Performed medical records management, including filing, organizing and scanning documents.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Completed EKGs and other tests based on patient presentation in office.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Measured patient pulse oximetry.
  • Oriented and trained new staff on proper procedures and policies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Prepared lab specimens for diagnostic evaluation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.

Medical Assistant

VIP Healthcare
05.2019 - 07.2021
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Gathered patient charts to prepare for upcoming appointments and maintain organization.
  • Communicated with other medical staff and personnel to obtain additional patient information.
  • Processed patient referrals and authorizations to enable smooth patient consultations.
  • Verified medical terminology and codes to deliver accurate and up-to-date information.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Packaged and shipped specimens to central lab daily.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Conducted venipuncture and other CT procedures.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Certified Nursing Assistant

Ennis Care Center, New Lifestyles Media Solutions
06.2017 - 05.2019
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Documented patient information and care activities in electronic health record.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Prevented cross-contamination by cleaning and sterilizing equipment.

Education

Bachelor of Science - Psychology

Southern New Hampshire University
Hooksett, NH
05-2026

High School Diploma -

Ennis High School
Ennis, TX
05-2017

Skills

  • Classroom support
  • Educational support
  • Instructional support
  • Teacher assistance

Timeline

Paraprofessional

Mabank High School
08.2024 - Current

Medical Assistant

Tyler Obstetrics & Gynecology, LLPÂ Â
03.2023 - 08.2024

Medical Receptionist

Lakeland Medical Associates
09.2022 - 03.2023

Medical Assistant

Paul Sanner, MD
07.2021 - 09.2022

Medical Assistant

VIP Healthcare
05.2019 - 07.2021

Certified Nursing Assistant

Ennis Care Center, New Lifestyles Media Solutions
06.2017 - 05.2019

Bachelor of Science - Psychology

Southern New Hampshire University

High School Diploma -

Ennis High School

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