Alicia Brito
Huntington Park,CA
Overview
8
8
years of professional experience
Work History
Housing Case Manager
St. John’s Community Health
01.2022 - Current
- Manage a caseload of 50 clients, maintaining detailed records and ensuring compliance with program requirements.
- Developed individualize housing support plan based upon the housing assessments that addresses identified barriers and establishes the participants approach to meeting their goals.
- Assisted in securing housing, including the completion of housing applications and securing required documentation’s.
- Identified and secured available resources to assist with subsidizing rent and matching available rental subsidy resources to members.
- Assistances in resolving disputes with landlord and/or neighbors to reduce risk of eviction or adverse action.
- Provide early identification and intervention for behaviors that may jeopardize housing, such as late rental payment, hoarding , substance abuse, and other lease violations.
Caretaker
Maxim Healthcare Services
02.2017 - Current
- Provided relief for parent of children with disabilities through caring for their children
- Assisted patient with dressing, bathing, and other services
- Engage with children in meaningful activities, providing children with one on one and group interactions
- Monitored and assisted residents through individual service plans
- Remained alert to problems or health issues of clients and competently responded
- Determined specific needs and provided most appropriate level of services for patient well-being
- Planned, prepared and served meals and snacks according to prescribed diets
Community Health Worker
St. John’s Community Health
10.2021 - 12.2021
- Explained information and recommendations regarding isolation and quarantine parameters, services available to patient, and monitored patient for ongoing needs such as a COVID test and access to a medical appointment at SJWCFC
- Helped patient develop an appropriate plan which may include a test, medical appointment, and/or referral to another agency or professional
- Maintained detailed records of patients and assemble these into periodic reports
- Provided information and assistance regarding health insurance and benefits
- Coordinated and facilitated the enrollment of patients to local, state and county programs.
Server
Clearwater Senior Living
01.2020 - 09.2021
- Delivered exceptional, friendly, and fast service
- Dexterously anticipated and addressed guest service needs
- Cultivated warm relationships with regular customers
- Noted special patron requests and followed up with kitchen to confirm delivery
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Asked customers for feedback, solved problems, provided additional items throughout dinning experience.
Hostess/ Server Café
Chimichurri
07.2018 - 10.2019
- Assisted and recommended customers specific menu items, and ensured prompt, accurate service, and preparation guidelines
- Ensured maintenance of food hygiene in accordance with standards and guidelines
- Accurately totaled processed and collected payments from guests using the point- of-sale system handling money processing credit and debit cards making change and processing gift certificates cards and vouchers
- Explained menu items and suggested appropriate options for food allergy concerns
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science - Public Health
California State University
Los Angeles, CA05.2021
High School Diploma -
Huntington Park Senior High School
Huntington Park, CA06.2016
Skills
CPR and First Aid certified
Bilingual
eClinicalWorks
Timeline
Housing Case Manager
St. John’s Community Health
01.2022 - Current
Community Health Worker
St. John’s Community Health
10.2021 - 12.2021
Server
Clearwater Senior Living
01.2020 - 09.2021
Hostess/ Server Café
Chimichurri
07.2018 - 10.2019
Caretaker
Maxim Healthcare Services
02.2017 - Current
High School Diploma -
Huntington Park Senior High School
Bachelor of Science - Public Health
California State University
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