Alida Coco
Lake Charles,LA
Summary
Aspiring Special Education Paraprofessional with a passion for supporting diverse learners. Currently enrolled at McNeese University pursuing a BA in Arts for Education K-12. Strong dedication to fostering inclusive educational environments and assisting students with special needs. Skilled in communication, adaptability, and teamwork, with a commitment to promoting student success and well-being. Eager to contribute to a collaborative educational team and make a positive impact in the field of special education.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Cracker Barrell
12.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Emergency Room Registration Clerk
Lake Charles Memorial Health System
12.2019 - 10.2022
- Supported emergency room efficiency by promptly registering incoming patients and accurately entering relevant medical history information into the system.
- Developed strong organizational skills that enabled effective multitasking without compromising accuracy or attention to detail in record-keeping responsibilities.
- Collaborated with medical staff to facilitate seamless communication between departments, resulting in better coordination of care.
- Enhanced patient satisfaction by providing timely assistance and addressing their concerns during the registration process.
- Maintained strict adherence to HIPAA regulations, safeguarding sensitive patient information through proper handling and storage practices.
- Provided exceptional customer service to diverse populations, accommodating language barriers or special needs when necessary during the registration process.
- Maintained a professional and compassionate demeanor during interactions with distressed or emotional patients, providing support and reassurance throughout the registration process.
Education
Bachelor of Arts - Education K-12
McNeese State University
Lake Charles, LA2026
High School Diploma -
Beau Chene High School
Arnaudville, LA05.2016
Skills
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Accuracy and Precision
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
Timeline
Retail Sales Associate
Cracker Barrell
12.2023 - Current
Emergency Room Registration Clerk
Lake Charles Memorial Health System
12.2019 - 10.2022
Bachelor of Arts - Education K-12
McNeese State University
High School Diploma -
Beau Chene High School