Alida Fuentes
Houston
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Ultimate Drip Therapy
01.2023 - 05.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Receptionist
Kinghaven Counseling Group
05.2022 - 10.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Transcribed phone messages and relayed to appropriate personnel.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Completed clerical duties and tasks for clinic administration.
COVID-19 Tester
Heal 360 Urgent Care
12.2021 - 02.2022
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Administered and interpreted infrared temperature scans, blood samples and surveys.
- Assessed vitals while adhering to PPE requirements and other restrictions.
- Set up, maintained and verified sterility of lab equipment and tools.
COVID-19 Tester
Arch Staffing
12.2020 - 11.2021
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Administered and interpreted infrared temperature scans, blood samples and surveys.
- Assessed vitals while adhering to PPE requirements and other restrictions.
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
Medical Records Clerk
Salt Lake Legal Lc
08.2019 - 12.2020
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient records in compliance with security regulations.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Gathered patient information by collecting demographic information from variety of sources.
- Input data into computer programs and filing systems.
- Maintained database for storage and retrieval of medical records.
- Compiled electronic patient records covering conditions, treatments and diagnoses.
Education
Certified Medical Assistant -
Everest College
Houston, TX10.2009
High School Diploma -
Langham Creek High School
Houston, TX05.2003
Skills
- Front Desk Operations
- Operational Requirements
- Cleaning and Sterilizing
- Organization and Time Management
- HIPAA Guidelines00
- Multi-Line Telephone System Operation
- HIPAA Compliance
- Medical Assistance
- Patient Callbacks
- Patient Scheduling
- Pharmacy Correspondence
- Staff Leadership
Languages
Spanish
Full Professional
Timeline
Medical Receptionist
Ultimate Drip Therapy
01.2023 - 05.2023
Medical Receptionist
Kinghaven Counseling Group
05.2022 - 10.2022
COVID-19 Tester
Heal 360 Urgent Care
12.2021 - 02.2022
COVID-19 Tester
Arch Staffing
12.2020 - 11.2021
Medical Records Clerk
Salt Lake Legal Lc
08.2019 - 12.2020
Certified Medical Assistant -
Everest College
High School Diploma -
Langham Creek High School
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