Alide Selmani
Watertown
Summary
Clinical healthcare professional with strong background in coordinating patient care and managing clinical operations. Skilled in team collaboration, ensuring seamless communication among staff, and adapting to evolving healthcare needs. Proven expertise in workflow optimization, patient scheduling, and compliance with medical regulations. Known for fostering supportive environment and delivering high-quality results.
Overview
31
31
years of professional experience
Work History
Clinical Coordinator
Western Connecticut Area Agency on Aging (WCAAA)
01.2018 - Current
- Conduct financial investigations to determine residents' eligibility and ability to pay
- Process Medicare applications for premiums, deductibles, and cost-sharing benefits
- Communicate with departments to resolve account discrepancies and improve financial outcomes
- Create and distribute monthly newsletters to provide updates and resources to residents
- Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
Phlebotomist Technician
Pro Health Physicians
01.2016 - 01.2018
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Packaged and shipped specimens to central lab daily.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Assisted in training new phlebotomists, sharing expertise on proper technique and safety protocols.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
Bookkeeper/Waitress
Portofino’s Restaurant & Wine Bar
01.2016 - 12.2016
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Nurse Aide
Companion and Homemaking Services
01.2011 - 12.2011
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
- Facilitated seamless transitions between shifts by delivering thorough reports on patients'' status at shift handover meetings.
Registered Nurse
Struga Clinic
01.1994 - 12.1994
- Developed and implemented care plans, monitored patient progress, and administered treatments
- Maintained meticulous records and collaborated with healthcare teams to optimize patient care
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Answered codes quickly and orchestrated efficient, skilled medical care.
Education
Certification - Phlebotomist Technician
Academy of Medical Training
Waterbury, CT09-2014
Certification - Medical Billing Specialist
At Home Professionals
Wolcott, CT03-2004
Bachelor of Science - Registered Nurse
Nicolla Shtein Tetovo Medical Technical School
Tetovo, Macedonia05-1991
Skills
- Staff scheduling
- Clinical leadership
- Clinical documentation
- Developing training programs
- Strong communication skills
- Claims processing proficiency
- HIPAA regulations
- Epic software proficiency
- Microsoft 365 expertise
- Fire research skills
Timeline
Clinical Coordinator
Western Connecticut Area Agency on Aging (WCAAA)
01.2018 - Current
Phlebotomist Technician
Pro Health Physicians
01.2016 - 01.2018
Bookkeeper/Waitress
Portofino’s Restaurant & Wine Bar
01.2016 - 12.2016
Nurse Aide
Companion and Homemaking Services
01.2011 - 12.2011
Registered Nurse
Struga Clinic
01.1994 - 12.1994
Certification - Phlebotomist Technician
Academy of Medical Training
Certification - Medical Billing Specialist
At Home Professionals
Bachelor of Science - Registered Nurse
Nicolla Shtein Tetovo Medical Technical School
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