Alidia Farmer
Clerk
Eau Claire,WI
Summary
Dynamic Clerk known for commitment to balancing productivity and client satisfaction. Dedicated to quickly attending to client issues to drive loyalty. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Clerk
Woodman's Food Market
Altoona, WI
01.2021 - Current
- Processed customer orders promptly and accurately.
- Assisted customers with inquiries and complaints in a professional manner.
- Operated cash register to process cash, check, and credit card transactions.
- Utilized computer software programs to create reports, labels, forms.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Directed clients and guests to correct departments, rooms and staff members.
- Contacted customers regarding account updates and potential problems.
- Answered telephones, directed calls and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Shopped orders for online customers to be picked up.
- Stocked of shelves.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Delivered products to customer locations on time.
Education
Associate of Arts - Psychology
12-2025
High School Diploma -
05-2023
- Honor Roll [Second Semester, 2023]
Skills
- Research
- Cash Management
- Quality Control
- Telephone Etiquette
- Relationship Building
- Confidentiality
- Proofreading
- Document Management
- Customer Satisfaction
- Peer relationships
- Effective communication
- Interpersonal relationships
- Hand-Eye coordination
Timeline
Clerk - Woodman's Food Market
01.2021 - Current
Chippewa Valley Technical College - Associate of Arts, Psychology
North High School - High School Diploma,