Summary
Overview
Work History
Education
Skills
Timeline
Generic
Aliesa Kaneshiro-Dudoit

Aliesa Kaneshiro-Dudoit

Pahoa,HI

Summary

Motivated person with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

14
14
years of professional experience

Work History

File Clerk

Big Island Toyota
01.2010 - 05.2014
  • Examined, categorized, and sorted incoming documents.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Located and retrieved requested documents in accordance with established policies.
  • Consistently met or exceeded performance goals in both quality and productivity metrics, demonstrating strong attention to detail and a commitment to excellence in file management.
  • Restored old files and archived completed files for future reference.

Pizza Maker/Delivery Drive/Assistant Manager

Dominos Pizza Inc.
05.2014 - 11.2017
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Baker

Cafe Pesto Kawaihae
09.2023 - 01.2024
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.

Pizza Maker

Cafe Pesto Kawaihae
09.2022 - 11.2023
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Assisted in training new employees on proper pizza-making techniques, contributing to overall staff proficiency.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.

Server/Bartender

Cafe Pesto Kawaihae
11.2017 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and manage bills.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience by bussing and resetting tables to uphold restaurant hygiene standards.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked, with liquors, juices, and garnishes for drinks to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Performed closing duties, printing sales reports, ensuring preparedness for incoming shifts, and ensuring accurate accounting at the end of each shift.

Retail Sales Associate/Cashier

MANAOLA Hawaii
03.2018 - Current
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.

Education

High School Diploma -

Hilo High School
Hilo, HI
05.2014

No Degree - Psychology

University of Hawaii At Hilo
Hilo, HI

No Degree - Education

Hawaii Community College
Hilo, HI

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Memory retention
  • Problem-solving abilities
  • Critical Thinking
  • Active Listening

Timeline

Baker

Cafe Pesto Kawaihae
09.2023 - 01.2024

Pizza Maker

Cafe Pesto Kawaihae
09.2022 - 11.2023

Retail Sales Associate/Cashier

MANAOLA Hawaii
03.2018 - Current

Server/Bartender

Cafe Pesto Kawaihae
11.2017 - 05.2024

Pizza Maker/Delivery Drive/Assistant Manager

Dominos Pizza Inc.
05.2014 - 11.2017

File Clerk

Big Island Toyota
01.2010 - 05.2014

High School Diploma -

Hilo High School

No Degree - Psychology

University of Hawaii At Hilo

No Degree - Education

Hawaii Community College

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Aliesa Kaneshiro-Dudoit