Aliesha Davis
Fostoria,OH
Summary
Organized Office Manager with noted experience in administrative management and focus to prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. A dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager/Tax Professional
Best Tax and Notary
10.2023 - Current
- Bookkeeping services, Process Improvement and Implementation, Tax Preparation/Advising, Day-to-day business operations, marketing, recruiting, training and onboarding, Federal and state tax law compliance
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Learning Relationship Coordinator/Patient Advocate II
Intellihartx, LLC
12.2017 - 01.2019
- Training and implementing continued training, Recruiting/Onboarding, Compliance and HIPAA education, Patient resolutions and services, Medical Terminology, Communicating and collaborating with insurance companies
- Streamlined internal processes for better efficiency in managing tasks related to client management and support.
- Verified patient insurance coverage and benefits for medical claims.
- Resolved third-party payer issues such as denied medical claims.
- Negotiated favorable resolutions on disputed claims with external parties such as medical providers and attorneys.
- Expedited claims resolution by effectively communicating with patients, insurance providers, and medical staff to gather required documentation or clarify discrepancies as needed.
- Managed complex medical billing issues, collaborating with insurance representatives to ensure prompt resolution of claims disputes.
- Enhanced customer satisfaction with timely resolution of complex medical claims.
- Assisted with medical billing procedures, ensuring prompt submission and resolution of insurance claims.
- Expedited claims resolution with diligent research and analysis of medical records, payment histories, and policy details.
Shift Lead/Customer Services Representative
Cashland
01.2017 - 01.2018
- Sales, Establishing loans and contracts, Training, Knowledge of state and federal regulations regarding pawn loans, Jewelry cleaning and certified in diamond inspection
Indirect Sales Manager
Fremont Auto Sound
03.2011 - 08.2013
- Training, Recruiting/Onboarding, Customer service, Sales, implementing new sale strategies and methods to reach monthly targets.
- Improved overall business efficiency through analysis of sales data, identification of trends, and implementation of appropriate adjustments to strategies.
- Fostered positive work environment that encouraged teamwork, open communication, and continuous learning among team members.
- Built extensive network of contacts within industry to stay informed about potential opportunities, challenges, and competitors'' activities.
- Implemented comprehensive training programs to equip new hires with knowledge and skills needed to succeed in their roles as indirect sales representatives.
Education
MBA - Healthcare Administration/Business Administration
University of Phoenix
Phoenix, AZ08.2025
Bachelor of Science - Healthcare Administration
University of Phoenix
Phoenix, AZ02.2023
Skills
- Basic Medical Terminology
- Business Strategies
- Business Administration
- Business Development
- Strategic Planning
- Marketing Analysis
- Performance Management
- Insurance Coverage & Reimbursement
- HIPAA Privacy Regulations/Accreditation
- Medical Billing Cycle
- Accountability
- Performance Improvement
- Innovation/Integration
- Auditing
- Personnel Management
- Tax Law (Federal and State)
- Electronic Data Interchange
- Health Care Information Systems
- Risk Analysis and Management
- Quality Improvement
- Financial Management
- Regulatory Environment Application
- Information Systems Management
- Healthcare Operations
- Customer Service
- Data Entry
- Billing
- Payroll Processing
- Bookkeeping
- Payroll
- Account Reconciliation
Community Service
- Pantry Plus of Seneca County, Fostoria, OH, June 2022 to April 2024
- Board Member, 02/09/2023 to April 2024
Certification
- 2023 AFSP certification, December, 2023
- Certified Financial Planner-April, 2024
- Payroll Certification-April, 2024
- Networking and Business Certification-April, 2024
Timeline
Office Manager/Tax Professional
Best Tax and Notary
10.2023 - Current
Learning Relationship Coordinator/Patient Advocate II
Intellihartx, LLC
12.2017 - 01.2019
Shift Lead/Customer Services Representative
Cashland
01.2017 - 01.2018
Indirect Sales Manager
Fremont Auto Sound
03.2011 - 08.2013
MBA - Healthcare Administration/Business Administration
University of Phoenix
Bachelor of Science - Healthcare Administration
University of Phoenix
Similar Profiles
Rebecca NolascoRebecca Nolasco
Certified Tax Preparer at M&N Tax Service & NotaryCertified Tax Preparer at M&N Tax Service & Notary
Techinna AdamsTechinna Adams
Volunteer at G&A Tax And NotaryVolunteer at G&A Tax And Notary
SHELET L LUCKYSHELET L LUCKY
Administrative Assistant at Lucky Tax and NotaryAdministrative Assistant at Lucky Tax and Notary
Millie Fosnaugh FosnaughMillie Fosnaugh Fosnaugh
Pet Sitter at MyselfPet Sitter at Myself
Gage MyersGage Myers
Gap Leader at KT OhioGap Leader at KT Ohio